Retail Sales Associate / Design Associate (Home Furnishings)

Room & Board Design/Retail Sales Associate

Are you driven by the desire to serve customers and passionate about the art of selling? Do you excel in a dynamic retail environment, utilizing your inherent curiosity and intuition to assist customers in finding tailored solutions that transform their homes into spaces they love? If so, discover a career designed to be different!

At Room & Board, our full-time Design/Retail Sales Associate role (5 days a week, including weekends, with 8-hour shifts) offers an array of generous benefits, including health benefits, three weeks of paid vacation, 401(k), profit sharing, and more. You'll be part of a lean, high-performing team of three, surrounded by beautiful home furnishings that showcase American craftsmanship. This role requires comfort balancing multiple customers at once during peak seasons, as well as the initiative to stay productive and engaged during slower periods. You will leverage technology, tools, and resources in innovative ways, creating a rich and engaging experience to help customers craft homes and spaces they love.

Job location: 830 N. Palm Canyon Drive, Palm Springs, CA 92262

Store hours:

Wednesday Saturday: 10 a.m. 6 p.m.

Sunday: 11 a.m. 5 p.m.

Schedule:

Wednesday - Sunday

Days off are Monday and Tuesday. Flexibility with your schedule is needed throughout the year.

What you bring to be successful as a Design/Retail Sales Associate:

• Strong motivation to serve customers through an individualized, consultative approach, demonstrating professionalism, warmth, and adaptability to varied needs.
• Ability to manage multiple customer interactions simultaneously during busy periods, ensuring each customer feels supported and valued.
• Self-motivated and proactive, able to work independently within a small team and stay productive during slower showroom traffic through follow-ups, organization, and learning.
• Collaborative team player with self-awareness and flexibility, comfortable working closely in a small, highly interdependent team.
• Working with other areas of the business (Room & Board for Business, Customer Care, and other showrooms) to support the online and in-store customer experience.
• Commitment to guiding customers toward the right solutions in a collaborative, non-commissioned sales environment throughout the design process.
• Comfortable leveraging technology such as iPads, floor-planning software, and POS systems, with the agility to quickly learn new tools.
• Energy and stamina to succeed in a fast-paced retail environment, balancing peak-time demands with focused, independent work during quieter periods.
• A lifelong-learner mindset, continuously building product knowledge, design expertise, and technical skills to enhance customer experience and team success.

Additional position requirements and qualifications as a Design/Retail Sales Associate:

• 2+ years of experience working in a customer-centric, fashion/design-savvy retail environment with a passion for design and engaging with customers on the showroom floor.
• You bring exceptional communication skills, demonstrated confidence, attention to detail, prioritization and organization skills, and a high level of comfort navigating technology and virtual resources.
• Attributes for success are captured in our Design Associate Profile.
• Ability to provide proof of identity and legal work authorization upon hire.

What you'll find as Design/Retail Sales Associate:

• Salary: $26.44 - $29.81 / hour ($55,000 - $62,000 / annually), depending on experience.
• Benefits: That's why we invest in holistic well-being that supports and encourages you to live a full life. Besides a competitive paycheck, we offer several awesome perks to help you thrive in every aspect of life. We're talking about benefits that cover you from head to toe physically, emotionally, and financially.
• Meaningful work: We create a meaningful work experience by empowering everyone to contribute, taking pride in everything we do, and making the world sustainable, inclusive and beautiful.
• A culture of respect: We sustain a culture of respect by relying on our shared values, building supportive and kind teams, and ensuring all voices are heard and celebrated.

Room & Board is a modern furniture and home decor retailer committed to creating beautiful, well-made products while providing exceptional customer service. Our mission is to help people create homes they love through timeless designs, sustainable practices, and a focus on quality craftsmanship.

Room & Board is an equal employment opportunity employer. Our policy is not to unlawfully discriminate against any applicant or staff member on the basis of age, race, color, sex, sexual orientation, gender identity or expression, religion, national origin, disability, or any other consideration made unlawful by applicable federal, state, or local laws. We also prohibit harassment of applicants and staff members based on any protected category, characteristic or status. It is also our policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.