Risk Analyst

Salary : $61,207.26 - $91,810.89 Annually
Location : Monroe, NC
Job Type: Full-Time Regular
Job Number: 407005
Department: Security and Risk Management
Opening Date: 10/06/2026
Closing Date: 10/12/2026 11:00 PM Eastern


General Statement


The Risk Analyst, under general supervision, is responsible for supporting all aspects of the County's claims management and risk management functions. This position performs duties ranging from claims data entry and records maintenance to analyzing loss data, identifying trends, and presenting findings and recommendations to the Department leadership and County leadership. This position also assists in developing and implementing strategies to reduce losses, mitigate risk, control costs, and improve claims management processes throughout the County while working collaboratively with County departments, employees, third-party administrators, insurance carriers, and other external partners to support effective risk management practices.

Essential Functions
Serves as a primary County contact for third-party administrators (TPAs), insurance carriers, adjusters, and other external claims partners regarding workers' compensation, liability, property, automobile, and other assigned claims.
Administers and maintains the County's Motor Vehicle Records (MVR) program for employees authorized to operate County-owned, leased, or other vehicles for County business.
Reviews MVRs in accordance with County policy and identifies driving violations, license restrictions, suspensions, accidents, or other information that may increase the County's motor vehicle liability exposure.
Assists the Risk Manager with reviewing, evaluating, and maintaining County insurance policies, risk management policies, procedures, and related documents.
Assists with monitoring insurance policy terms, coverage limits, deductibles, exclusions, renewal dates, and other key provisions.
Manages and maintains accurate claims records, including data entry, documentation, status updates, correspondence, and case tracking.
Monitors open and closed claims to ensure timely follow-up, accurate information, appropriate documentation, and timely resolution.
Coordinates with TPAs, insurance carriers, adjusters, County departments, employees, legal representatives, medical providers, and other stakeholders to obtain information necessary for effective claims management.
Reviews claims activity, loss reports, reserves, payments, and other claims-related data to identify trends, recurring issues, areas of increased exposure, and opportunities for loss prevention.
Prepares reports, summaries, presentations, dashboards, and other analytical information regarding claims, losses, risk exposures, and trends for the Risk Manager and County leadership.
Recommends corrective and preventive measures designed to reduce losses, control costs, improve safety, and mitigate risk.
Assists the Risk Manager with OSHA reporting, recordkeeping, documentation, and compliance requirements.
Supports the development, implementation, and integration of risk management software used to track open and closed claims, monitor claim status and activity, maintain accurate records, generate reports, and provide information necessary to effectively manage claims, identify risk exposures, and achieve cost savings for the County.
Assists County departments with the implementation, adoption, and effective use of the risk management system.
Develops and maintains tracking tools, reports, and dashboards to monitor claims activity, loss trends, risk exposures, and other key risk management metrics.
Identifies opportunities to improve claims processes, reporting procedures, data quality, documentation, and overall risk management practices.
Assists the Risk Manager in developing, implementing, and administering the County's Return-to-Work Program for employees recovering from work-related injuries or illnesses.
Coordinates with employees, supervisors, medical providers, TPAs, and other appropriate parties to facilitate timely and appropriate return-to-work opportunities.
Tracks employees participating in the Return-to-Work Program and maintains appropriate documentation regarding work status, restrictions, assignments, and anticipated return dates.
Assists with driver safety and loss-prevention initiatives based on MVR findings, automobile claims, accident trends, and other risk data.
Maintains confidentiality and appropriately safeguards sensitive claims, employee, medical, legal, financial, and County information.
Performs other duties and special projects as assigned by the Department leadership.
Performs other related duties as assigned.

Qualifications
MINIMUM QUALIFICATIONS

Education and Experience:

Associate's Degree from an accredited university and three (3) years of related experience in analyzing risk, loss prevention, program development, program implementation or a related field; or equivalent combination of education and experience.
Licenses or Certifications:

Must have a valid Driver's License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.
PREFERRED QUALIFICATIONS

Education and Experience:

Bachelor's Degree from an accredited university in Business Administration, Risk Management, or Finance, and five (5) years of related experience in analyzing risk, loss prevention, program development, program implementation or a related field; or equivalent combination of education and experience.
Licenses or Certifications:

Manager of Environmental Safety and Health (MESH), Associate in Risk Management (ARM), or Associate in Claims (AIC) by the Insurance Institute of America.
Must have a valid Driver's License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.

Supplemental Information
PHYSICAL DEMANDS

Must be physically able to operate a variety of machinery and equipment including computers, printers, copiers, facsimile machines, calculators, etc. Must be physically able to operate a motor vehicle. Must be able to exert up to 30 pounds of force occasionally, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for Sedentary Work. Light Work usually requires walking or standing to a significant degree. However, if the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
WORK ENVIRONMENT

Work is performed in an environment where the employee must deal with crisis situations that require major decisions involving people, resources, and property.
INSURANCE PROGRAMS

HEALTH INSURANCE

All full-time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period. Preventative Care Coverage Prescription Coverage


Health & Wellness Center available exclusively to Union County employees, spouses and dependents covered under the health plan.


DENTAL INSURANCE

All full-time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period.

LIFE INSURANCE

Basic Term life Insurance in the amount of one times the annual salary is provided for all full-time and benefitted part-time employees. Additional coverage for Life Insurance (Accident, Cancer, Long Term and Short Term) is available for purchase through payroll deduction for the employee and eligible dependents.

FINANCIAL PROGRAMS

RETIREMENT

Membership in the North Carolina Local Government Employees Retirement System is a requirement for all full-time and benefitted part-time employees. Employees contribute six percent (6%) of their annual compensation before it is taxed. If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have five (5) years of service, you are 100% vested in the NCLGERS.


NC401(k)

The NC401(k) supplemental retirement program is available to full-time and benefitted part-time employees. The County establishes this 401(k) account for each eligible employee and makes a five percent (5%) contribution based on biweekly earnings. Employees may elect to make voluntary contributions through payroll deduction.

457 DEFERRED COMPENSATION

The 457 Deferred Compensation program is available to all employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income.


FLEXIBLE SPENDING ACCOUNTS

Options are available to regular full-time and benefitted part-time employees who wish to use pre-tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Debit Card program gives you instant access to your account funds.

Health Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible health care expenses.

Dependent Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible dependent care expenses.

DIRECT DEPOSIT

Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice.

TRUIST
No Overdraft Fees
$100 Negative Balance Buffer
Online and Mobile Banking with Bill Pay

LEAVE PROGRAMS

VACATION LEAVE

Vacation leave is accrued based on creditable years of service in the Local Government Employees Retirement System.

SICK LEAVE

For full-time County employees, sick leave accrues at eight (8.0) hours per month. Benefitted part-time employees accrue prorated sick leave based on a percentage of the full-time rate. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS.

SICK LEAVE TRANSFER FROM OTHER AGENCIES

Unused sick leave earned from another North Carolina Governmental Agency and/or entity, will be accepted and transferred to the County as follows: twelve (12) sick leave days will be transferred and added to the employees active sick leave balance after completion of six (6) months of employment. The remaining balance of sick leave documented for transfer at the time of employment will be recorded in the employees permanent personnel file. On the fifth anniversary of employment with the County, the remaining balance of transferred sick leave will be added to the employees active sick leave balance.

HOLIDAYS

There are 13 County recognized holidays (includes 3 days for Christmas) per year with 1 floating holiday available.


UNIFORMED SERVICES LEAVE

Eligible employees - 30 paid workdays granted.

CIVIL LEAVE

Paid leave is provided to full-time or regular part-time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof.

FAMILY & MEDICAL LEAVE ACT

Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee.

PAID PARENTAL LEAVE

Parental Leave provides the employee paid leave for the first eight weeks of approved FML for the birth of a son or daughter, or placement with the employee of a son or daughter for adoption or foster care.

ADMINISTRATIVE LEAVE

Educational Leave is available to regular full-time and benefitted part-time employees when participating in a job-related, short course, such as an update, not to exceed ten (10) consecutive working days.


VOLUNTEER TIME OFF

Volunteer Time Off will provide employees with 16 hours of paid time per calendar year to volunteer at approved Union County community partner agencies.
OTHER PROGRAMS

EMPLOYEE ASSISTANCE PROGRAM

The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems.

AQUATIC AND FITNESS CENTER

We believe that staying healthy is more than just exercising regularly and eating well. Individual and family discount membership and monthly dues are available to full-time and benefitted part-time employees through payroll deduction.

NATIONAL COLLEGE SAVINGS PROGRAM

The National College Savings Program is open to all employees. The Program is designed to provide certain tax advantages, encourage and facilitate saving to pay the costs of attending eligible institutions.
01


Describe your experience using spreadsheet and database software to organize, analyze, and manage information.
02


Do you have a valid driver's license and clean driving record?

• Yes
• No

03


Do you have experience in loss prevention, analyzing risk, program development or program implementation? If so, please describe your experience.
04


Describe a time when you worked with a team to accomplish a goal. How did you communicate and contribute to the team's success?
Required Question