Facilities Coordinator - InterContinental New York Barclay
$25 - $27 per hourFull-time
IHG Hotels & Resorts
Job Overview Do you see yourself as a Facilities Coordinator? What's your passion? Whether you're into sports, shopping or just reading a good book, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. As a Facilities Coordinator, you will support the heartbeat of hotel operations: Engineering. You will manage work order dispatches, coordinate logistics with vendors and internal departments, and ensure seamless operations that support both our team and our guests. Duties and Responsibilities
- Serve as the main point of contact for Engineering dispatch requests (via HotSOS or equivalent system).
- Maintain daily, weekly, and monthly logs, including flush testing, panic device checks, and emergency light functionality, ensuring documentation is audit-ready.
- Oversee and manage the HotSOS system: review work order progress, escalate unresolved issues, and coordinate Out-of-Order (OOS) room blocks with the Front Office and Engineering.
- Perform routine and ad hoc facility floor walks, inspecting corridors, public areas, and back-of-house spaces for cleanliness, safety, and operational readiness.
- Conduct unscheduled quality control inspections of PM-assigned rooms, identifying trends, deficiencies, and opportunities for improvement.
- Strategically assign and monitor all daily Preventive Maintenance (PM) guest room tasks to ensure efficiency and compliance with brand standards.
- Track and reconcile vendor billing, purchase orders, and departmental expenses.
- Conduct daily key box audits and enforce strict adherence to key control protocols.
- Ensure that 10-Minute Trainer signage, safety content, and compliance postings are current and properly displayed across departments.
- Liaise with Housekeeping, Front Office, and Guest Services to align on daily operations.
- Coordinate uniform distribution with Cintas for Security and Engineering departments.
- Ensure timely submission of 10-Minute Trainer signage and safety materials.
- Review and distribute Banquet Event Orders (BEOs) to Security staff, ensuring situational awareness and coverage; maintain the departmental BEO binder with real-time updates.
- Maintain and audit Lost & Found records via Microsoft Shifts, conducting detailed weekly and monthly reconciliations for compliance and guest satisfaction follow-up.
- Coordinate cross-departmental support for guest-facing and IT-related in-room projects, ensuring minimal disruption and timely completion.
- 1+ year of general building maintenance or facilities coordination experience; high school diploma or training preferred.
- Strong communication and organizational skills.
- Ability to lift, push, pull, or carry items weighing up to 100-300 pounds.
- Physical ability to bend, kneel, climb, crawl, and stand or move for long periods.
- Reading and writing skills to complete reports and follow instructions; basic math skills required.
- Ability to work a flexible schedule including nights, weekends, and holidays.
Vacancy posted 6 days ago
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