Sr. Specialist, Donor Relations

Position Summary:

The Sr. Specialist, Donor Relations provides critical stewardship support across all areas of the Relationship Development (RD) department, under the supervision of the Sr. Director, Donor Relations. The Relationship Development team is responsible for raising over $180 million annually through the work of dedicated professionals in major gifts, planned giving, foundation relations, relationship events, advocacy, prospect research, communications and stewardship.


Critical functions of this position include, but are not limited to: creating donor stewardship and communication materials, writing donor acknowledgements, supporting high-touch donor engagement and events, supporting RD fundraisers, tracking gifts and auditing data, providing customer service support to donors, and cultivating & stewarding the Association’s major donors.

Responsibilities

• Collaborates with RD team members to grow and strengthen a proactive program for Donor Relations and Stewardship in major gifts, foundations, planned giving, relationship events and the Alzheimer’s Impact Movement (AIM).
• Manages the acknowledgement program for legacy relationship events including writing, producing and tracking personalized acknowledgements, and provides support to the major and foundation gift acknowledgement program.
• Supports donor recognition and engagement initiatives for Association giving societies: Aspire Society, Founders Society, AIM Leadership Society and Zenith Society. This can include writing, editing and distributing content such as welcome cards, emails, event materials and donor communications.
• Monitors and tracks gifts and pledge commitments from major donors and legacy events; auditing gifts and accounts to help ensure accurate coding in the CRM.
• Monitors Leadership Giving email for donor requests, providing customer service support and sharing with appropriate contact for follow up.
• Assists with data integrity and data management projects in the CRM in partnership with the Prospect Management & Research team.
• Supports the distribution of content through ThankView, a video stewardship tool, for the Association’s high level donors.
• Partners with Donor Communications on the implementation and production of Ovrture for the Association’s highest level donors. This can include writing projects, content coordination, and sending out to constituents.
• Assists with the tracking and formatting of donor reports in partnership with the Donor Communications and Stewardship teams.
• Supports stewardship programming initiatives, actively researching trends, best practices, and strategies for donor acknowledgement and recognition across target audiences.
• Performs other duties and special projects as assigned.

Qualifications

• Bachelor’s degree required, advanced degree a plus
• 3-5 years experience in nonprofit, donor relations, or a related field

Knowledge, Skills and Abilities

• Exceptional interpersonal, verbal and written communication skills; with a strong aptitude for relationship building
• Demonstrated project management experience – the ability to organize, plan and carry out activities independently to meet specific timelines and goals
• Demonstrated skills in donor engagement, donor recognition and writing for donor communications preferred
• Excellent customer service skills
• Keen understanding of working in a federated, nonprofit structure, coupled with desire to work collaboratively across functions and chapters
• Proficient with Microsoft Office (Word, Excel, PowerPoint) and Google applications
• Experience with using a CRM and analyzing donor/customer data

Title: Sr. Specialist, Donor Relations

Position Location: Hybrid (Chicago-based)

Full time

Position Grade & Compensation: Grade 507 The Alzheimer's Association’s good faith expectation for the salary range for this role is between $71,000 and $85,000.

Reports To: Senior Director, Donor Relations

Who We Are :

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia– by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

The Alzheimer’s Association announced a landmark $100 million investment in research for 2023. This unparalleled commitment is illustrative of the momentum we are building in dementia research — our investments today will lead to breakthroughs tomorrow.

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,750 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer’s, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row.

At the Alzheimer's Association®, we believe that diverse perspectives are critical to achieving health equity — meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer’s and dementia.

The Alzheimer’s Association commitment remains steadfast in engaging all communities in our full mission. The Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment to the fullest extent required by law, including, but not limited to, on the basis of race, color, religion, age, sex, national origin, gender identity, disability status, genetics, protected veteran status, sexual orientation, or any other legally protected characteristic.

Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. Please click HERE for more information.

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


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