Care Management Assistant

Where You Will Work Advocate Christ Medical Center is a prominent non-profit teaching hospital located in Oak Lawn, Illinois. Advocate Christ Medical Center serves as a major referral hospital in the Midwest for several specialties, including cardiovascular services; heart, lung and kidney transplantation; neurosciences; oncology; orthopedics; and women's health. The hospital provides emergency care for more than 100,000 patient visits annually and has one of the busiest Level I trauma centers in Illinois, serving southern portions of Chicago and Cook County, all of Will County and regions as far south as Kankakee, Illinois, west to Morris, Illinois and east to Northwest Indiana. Numerous national organizations have recognized Advocate Christ Medical Center for the safe and quality care we provide. Degrees/Experience/Skills We're Looking For: H.S. diploma or equivalent 2-3 years clerical experience in a health care setting Ability to use Microsoft Office Ability to handle difficult calls and maintain professional conduct Good communication skills What You’ll Do Schedule: Full time Monday-Friday 0800-1630, some weekends and holdiays Coordinates Medicare-related communication by delivering and documenting Important Message (IM) and Code 44 letters, obtaining required signatures, and supporting appeals processes. Monitors voicemails and ensures timely follow-up. Supports discharge planning by coordinating with vendors, identifying appropriate post-care services (e.g., home health, nursing facilities, hospice), verifying benefits, and communicating updates to care teams. Maintains department operations by updating discharge-related systems, compiling reports and statistics, managing supplies, and providing clerical support such as meeting minutes and general administrative tasks. Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. Physical Requirements And Working Conditions Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift. Must operate all equipment necessary to perform the duties of the job. Must be able to continuously use a keyboard. Must have functional speech, vision, and hearing. Must be able to concentrate on minute detail with frequent interruptions. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. #J-18808-Ljbffr