Automotive Service Advisor

Job DetailsJob Location: Tuttle-Click Capistrano Ford - San Juan Capistrano, CA 92675Salary Range: $16.90 - $77.00 HourlyJob Category: ServiceNow hiring Service Advisors at Tuttle‑Click Capistrano Ford—where great culture meets career growth. If you thrive in a fast‑paced dealership environment and take pride in delivering exceptional customer experiences, this is the role for you. Our Service Department is best‑in‑class, and as a Service Advisor, you’ll be at the center of it all—coordinating between technicians and customers to keep operations running smoothly. Why Join the Tuttle Click Family of Dealerships? Supportive & Collaborative Culture – We foster a positive, team‑oriented environment where your growth and success are a top priority Industry‑Leading Training & Development – Whether you’re new to the role or advancing your career, we provide the tools and training to help you succeed Competitive Pay & Benefits – Enjoy strong earning potential, comprehensive health benefits, retirement plans, and employee discounts Top‑Tier Products – Represent Ford’s award‑winning lineup of trucks, SUVs, and performance vehicles Community & Customer Focus – We take pride in delivering exceptional service and supporting the local community If you’re passionate about cars and people and are looking for a rewarding career with a trusted dealership, Tuttle‑Click Capistrano Ford is the place for you! Service Advisor Job Responsibilities Ensure customers receive prompt, courteous, and effective service Drive the sale of technicians’ time to meet the department’s goals Prioritize recommended services and present options clearly Keep customers informed on repair timelines, costs, and updates Maintain consistent communication between customers and technicians Deliver a positive, seamless dealership experience from start to finish Service Advisor Benefits and Compensation In addition to competitive pay, our benefits are designed to support you and your family… Employer‑subsidized Medical and Dental insurance, with comprehensive coverage options Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth A variety of voluntary benefit options, includingShort and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family 401(k) with Company Match Generous Paid Time Off that begins accruing from Day 1 Exclusive employee pricing for you and your family on parts, service, and vehicles Service Advisor Compensation and Benefits The Service Advisor position is paid on a pay scale that may include one or more of the following compensation elements: Hourly compensation, which varies based on experience, role level, and performance Commission compensation, which may be earned based on closed service sales Production‑based incentive compensation, which may be based on individual and/or team performance The anticipated hourly pay range for this position is $16.90 to $77.00 per hour. Actual compensation within this range will be determined by job‑related factors such as skills, experience, performance, and business needs. Commission and incentive compensation are not guaranteed and may be zero if applicable benchmarks are not met. In addition to compensation, we offer: Employer‑subsidized Medical and Dental insurance Company‑paid Life Insurance and Employee Assistance Program Optional benefits include Short‑and Long‑Term Disability, Accident, Critical Illness, and supplemental life insurance 401(k) plan with company match Paid Time Off that begins accruing from Day 1 Employee discounts on parts, service, and vehicle purchases for you and your family QualificationsService Advisor Qualifications Prior service advisor or automotive customer service experience preferred Strong communication, organization, and follow‑up skills Sales‑oriented mindset with a focus on ethical recommendations Ability to multitask in a fast‑paced, high‑volume environment Comfortable using dealership DMS and related software Professional, customer‑focused approach Corporate Hiring Requirements: Must be at least 18 years of age, possess a valid driver’s license, maintain an acceptable driving record, and be able to pass a background check and drug screening. If you’re ready to build a rewarding career in service advising with strong performance‑based earning potential, Tuttle‑Click Capistrano Ford in Irvine is ready for you. #J-18808-Ljbffr