Pat Access Rep I, .5 FTE, 2nd Shift

Patient Access Representative

At Children's Wisconsin, we believe kids deserve the best.

Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Join a team that makes every family feel supported from the moment they walk in.

Are you someone who loves helping people, staying organized, and being the friendly face others rely on? As a Patient Access Representative, you'll play a key role in creating a positive experience for children and their families during some of their most important moments. Your work ensures that every patient is registered accurately and compassionately setting the stage for excellent care.

What You'll Do

• Welcome patients and families with warmth, professionalism, and empathy.
• Gather and verify demographic and insurance information with accuracy and care.
• Complete patient registrations following established guidelines.
• Help prevent billing delays by ensuring clean, error-free accounts.
• Maintain fast, precise data entry in a busy, fast-moving environment.
• Collaborate with a supportive team while also working independently.
• Provide age-appropriate service to the diverse patient population we serve.

What You Bring

• High School Diploma, GED, or HSED.
• At least 1 year of customer service experience.
• Strong multitasking, organizational, and problem-solving skills.
• Comfort with computers, Microsoft Windows, and basic troubleshooting.
• A calm, positive presence even on busy days.
• A commitment to our mission, values, and the families we serve.

Why You'll Love Working Here

• You'll be part of a mission-driven team that makes a real difference for children and families.
• Every day brings new opportunities to help, support, and brighten someone's experience.
• You'll grow your skills in a supportive environment that values teamwork and compassion.

Schedule

Week 1 - Thursday, Saturday 3:30pm-12am

Week 2 - Sunday, Tuesday, Thursday 3:30pm-12am

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.