Server

Job Description

Job Description

Benefits:

• Employee discounts
• Opportunity for advancement
• Training & development

Position Summary

The Server is responsible for providing outstanding hospitality while executing JINYAs corporate steps of service. This role requires strong menu knowledge, attention to detail, suggestive selling skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Greet all guests within 60 seconds with a warm, genuine introduction
• Follow JINYAs corporate steps of service from greeting to farewell
• Guide guests through the menu with full knowledge of ramen, small plates, cocktails, mocktails, and modifiers
• Ask about allergies and dietary restrictions before taking orders
• Practice effective suggestive selling (speed items, add-ons, pairings, desserts)
• Accurately enter orders and confirm items before sending to the kitchen
• Deliver food and beverages following proper naming and placement procedures
• Maintain awareness of table maintenance (pre-bussing, refilling drinks, resetting tables within 2 minutes)
• Follow all POS procedures and proper cash handling guidelines
• Maintain clean sections and assist teammates when needed
• Comply with uniform standards and appearance expectations
• Promote guest rewards program and encourage reviews

Qualifications

• Previous serving experience preferred
• Strong communication and multitasking skills
• Ability to work in a high-volume environment
• Professional appearance and positive attitude
• Strong teamwork mindset
• Availability for evenings, weekends, and holidays

What Success Looks Like in This Role

Consistent execution of corporate service standards
High guest satisfaction and repeat business
Strong menu knowledge and confident recommendations
Clean and organized section at all times
Effective teamwork with FOH and BOH
Ability to manage multiple tables while maintaining hospitality

If you are energetic, guest-focused, and passionate about delivering exceptional service, wed love for you to join the JINYA team.

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Flexible schedule
• Food provided
• Paid training