Administrative Clerk (Enrollment)

IWP Corporate Office Andover, MA 01810, USA Description The Administrative Clerk is a role that provides support to our Enrollment Department. In this role, you will do a large volume of department data entry, communicate with doctor’s offices to provide our pharmacy information for patients and send text messages to patients as well as any other functions that support the team. Flexibility is important as support needs fluctuate. What You’ll Do As a key member of our Enrollment team, you’ll play an important role in delivering a seamless experience for our patients and partners. In this fast-paced environment, you will: Support day-to-day operations of the Enrollment team through a variety of administrative and coordination tasks Accurately data enter new patient accounts, maintaining a high level of attention to detail in a high-volume setting Send customized texts to our patients and work a queue of daily tasks Contact provider offices through outbound calls to provide our information as their preferred pharmacy Update tracking tools (spreadsheets, logs, and reports) to keep work organized and visible when applicable Independently prioritize tasks and manage your workload to meet deadlines and team goals Take on additional projects and responsibilities to support team success and continuous improvement What You'll Need to Succeed High school diploma or equivalent 1-2 years of administrative or clerical work preferred Strong attention to detail Team player; ability to work independently while supporting multiple company functions Adaptability to change and willingness to be flexible to support the departments needs Exceptional time management skills Ability to work the following schedule: Monday to Friday 10:30 to 7:00 pm This position requires full-time, in‑office attendance during the initial training period. Following successful completion of training, employees may be eligible for a hybrid work arrangement and up to two flexible days per week, with adjusted hours ending at approximately 6:00 PM. Why Join IWP? At Injured Workers Pharmacy (IWP), we’re more than just a pharmacy — we’re the Patient Advocate Pharmacy. Every day, we make a real difference in the lives of injured workers around the country by ensuring fast, hassle‑free access along with No upfront or out‑of‑pocket costs for the medications they need. As a specialized home delivery pharmacy focused on workers compensation, we partner with medical professionals, attorneys, and insurance carriers to help injured workers get back on their feet and live full, productive lives. But what truly sets us apart? Our people. At IWP, you’ll find a team that’s passionate, driven, and united by a shared mission of helping injured workers in a time of need. We foster a culture of collaboration, open thinking, and yes — we have fun doing it. If you’re looking for a career with purpose, a team that supports you, and a place where you can grow, IWP is the place to be. We offer competitive pay, outstanding benefits, and exciting opportunities for advancement. Check us out online at Why You'll Love Working at IWP Our culture is built on our ICARE values: Ingenuity, Collaboration, Advocacy, Respect, and Empowerment. These values guide how we support our patients — and how we support each other. We offer: Monthly engagement events and larger annual celebrations (tent party, summer BBQ, Family Fun Day) Tuition reimbursement and an internal‑first job posting philosophy to support career growth Onsite fitness center, free parking, and a competitive benefits package A positive, inclusive environment where employees feel valued, supported, and empowered. Make A Difference With IWP Injured Workers Pharmacy (IWP) is proud to be the Patient Advocate Pharmacy, helping injured workers around the country access their prescription medications with ease. As a specialized workers’ compensation home delivery pharmacy, we collaborate with the legal, medical, and insurance communities to help injured workers return to a productive life. At IWP we believe in our service, but it’s the people who make it a great place to work. We value our employees and strive for a culture of teambuilding, open mindedness, and fun. If that sounds like something you’d like to be part of, we’d love to hear from you! Your compensation will include a competitive salary, generous benefits, and opportunities for growth and development. We are dedicated to attracting and retaining top talent with competitive and fair compensation. The salary range for this role is $19/hr - $21/hr. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr