Auxiliary Services Specialist

Join our team! What We Offer At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives. About this role Responsible for the coordination of key auxiliary services programs, including the day to day administration of the College’s textbook affordability program, campus card services, vendor relations, marketing initiatives, and the oversight of student workers. What a day of an Auxiliary Services Specialist looks like : Reviews and maintains financial records including deposits, purchases, and other financial transactions. Oversees the College card issuance process. Reviews submissions for compliance with institutional guidelines, resolves discrepancies, and ensures secure activation and distribution of cards that provide access to campus services and systems. Maintains appropriate textbook affordability tags and corresponding charges. Audits to ensure billing accuracy, resolving discrepancies, and escalating issues as appropriate. Integrates funds on various College cards. Reconciles the pertaining funds to ensure accurate reporting. System errors and failures. Collaborates with IT and third-party vendors to mitigate operational risk and prevent disruptions that would impact campus access, bookstore purchasing, and core student services. Coordinates the activities of two or more staff. Assists in scheduling, training, and administrative requirements. This may include student workers, temporary employees, and volunteers. Executes department marketing initiatives in collaboration with College stakeholders, overseeing the development, review, and dissemination of materials that support student engagement and program awareness. Produces reports for internal and external stakeholders, consolidating data from multiple systems to support institutional reporting requirements, program oversight, and informed decision making. Performs other job‑related duties as assigned. We’d love to hear from you if you have the following: Education and Experience: Associate degree Two years of related experience Knowledge of: Microsoft Office Professional or similar applications Skilled in: Attention to detail while maintaining effective time and task management Creative thinking and problem solving to explore new technology, processes, and approaches Ability to: Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness Research information for problem solving Licenses, Registration, Certifications, or Special Requirements: Regular physical attendance required Valid Florida driver’s license Regular travel between all campus locations Preferred, but not a must : Education and Experience: Bachelor’s degree Experience in higher education Knowledge of: College card programs Student financial aid Skilled in: Advanced use of Microsoft Excel Creating marketing materials Ability to: Troubleshoot equipment and software Work Environment and Physical Demand - Frequency: Lift or carry objects weighing up to 10 pounds - Hourly Lift or carry objects weighing 10 to 25 pounds - Weekly Push or pull objects - Weekly Reach and grasp objects - Hourly Stoop, bend, kneel, crouch, or crawl - Weekly Use of manual dexterity and fine motor skills - Weekly Sit for extended periods of time - Hourly Stand for extended periods of time - Weekly Repetitive movement of wrists, hands, fingers - Hourly Use of video display terminal - Hourly Interaction with general public - Daily Identify and distinguish colors and shades of color - Daily Visual identification of people or objects - Hourly Communicate information verbally - Hourly Communicate information in writing - Hourly Receive and understand information through oral and written communication - Hourly Proofread and check documents for accuracy - Hourly Work with equipment or perform procedures where carelessness may result in injury - Hourly Operate a motor vehicle - Daily This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position. Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority. Certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in the employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. The minimum base pay for this position starts at $19.52 per hour, however, the offer may vary based on the candidate’s education and experience. This position is open until filled with an initial review date of June 17, 2026. Wait, there is more! Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging. Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution. Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more. Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off. Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more. Professional Development: Leadership programs, professional learning workshops, and more. Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans. Application Deadline This position is open until filled #J-18808-Ljbffr Palm Beach State College