Assistant Front Office Manager - OEM
$27.25 per hourThe Gwen Chicago
- # Assistant Front Office Manager - OEMApply: On-Site: The Gwen - Chicago, IL: Full time: Posted Yesterday: JR119063**About Us**Imagine yourself in 1930’s Chicago. Chicago celebrated its centennial by hosting the world’s fair in 1933. The speakeasies and gangsters were thriving. It was a distinguished time in Chicago’s history. The Gwen has a glorious past and an even more glorious future. Rooted in the history and heritage of downtown Chicago in the 1930’s, the Gwen serves as a city emblem of this golden era and yet is poised to bring luxury to a future generation of worldly travelers. This unmistakable inspiration comes to life with our historic façade, famously created by sculptress Gwen Lux in 1928. A female artisan making a mark in a predominantly 1930’s, male design city depicts and exciting atmosphere of change. The building has been home to many stories in an illustrious past. Health, dental and vision are just a start. We offer unlimited career potential, top of the line training, free lunch, Ventra Transit Benefit and we also provide your uniforms. Now we’re inviting you to re-create the Gwen experience. Let it be a canvas for your own personal stories.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**Salary Range: $27.25 - $27.25 Hourly### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? No**Overview**Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.### **Essential Duties and Responsibilities*** Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.* Implement company and franchise programs.* Prepare forecasts and reports and assist in the development of the Rooms Division budget.* Monitor and maintain the front office systems and equipment to ensure their optimum performance.* Track guest satisfaction surveys and maximize usage of the guest response tracking system.* Provide training for entry level associates and supervisors.* Develop and implement controls for expense management.* Utilize labor management tools to schedule and control labor costs.* Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals.* Communicate both verbally and in writing to provide clear direction to staff.* Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.* Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Ensure all Front Office Quality Standards are complied with and are consistently applied.* Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.* Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.* Maintain all front desk related equipment and a par stock of supplies.* Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.* Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills**Education and Experience:* Minimum 1 year of front desk experience.* High School diploma or equivalent required.* Hotel experience preferred.Knowledge, Skills and Abilities* Proficient with PMS system and computer literacy a must.* Advanced knowledge of brand’s reward program.* Able to handle cash and credit transactions.* Maintain a professional appearance and manner at all times.* Must possess thorough knowledge of all front office operations and individual job requirements.* Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact, and diplomacy to defuse anger and collect accurate information and resolve conflicts.* Able to manage multiple tasks at all times and have excellent organizational skills.* General knowledge of local area attractions and transportation.* Must be able to stand up for 4 or more hours at a time with or without reasonable accommodation.* Able to observe and detect signs of emergency situations.* Able to establish and maintain effective working relationships with associates and customers.* Able to remain calm and alert during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates.* Effective verbal and written communication skills.* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
- J-18808-Ljbffr The Gwen Chicago
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Assistant Front Office Manager - OEM in Chicago, IL vacancy
- ...Reports To: Front Office ManagerYou could be just the right applicant for this job Read all associated information and make sure to apply.Position Summary: Manages all Front Desk, Audit, Bell Services, Doormen, Club Services, Mail Handling & Distribution, Security/Receiving...SuggestedNight shift
Union League Club
Chicago, IL5 days ago $67k - $72k
...Assistant Front Office ManagerWe are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join our team! In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level...SuggestedAfternoon shiftMargaritaville Hollywood Beach Resort
Chicago, IL2 days ago- ...Overview To work closely with Director of Front Office and staff to ensure maximum Front... ...Standards. Communicate with all department managers on continuing basis. Especially the... ...Omni Hotels & Resorts and need special assistance to apply for a posted position, please...SuggestedWork at officeFlexible hoursShift workNight shiftWeekend workDay shiftAfternoon shift
Bretton Woods
Chicago, IL2 days ago - ...Job Description Assistant Front Desk Manager Inspiring and engaging. As an Assistant Front Desk Manager, you will show your leadership and... ...responsible for the management of all aspects of the Front Office functions, in accordance with hotel standards. You direct,...SuggestedImmediate startWorldwideShift workNight shift
Fairmont
Chicago, IL3 days ago $60k - $63k
...The Peninsula Chicago is seeking an Assistant Manager to join our Rooms Division management team and be an integral part... ...proper operation of all responsibilities of Front Desk operations Ensure the Front Office team is knowledgeable and fully adheres to both Peninsula...SuggestedWork at officeNight shiftThe Hongkong and Shanghai Hotels, Limited
Chicago, IL3 days ago- ...To work closely with Director of Front Office and staff to ensure maximum Front Office... .... Communicate with all department managers on continuing basis. Especially the communication... ...Omni Hotels & Resorts and need special assistance to apply for a posted position, please...Work at officeFlexible hoursShift workNight shiftWeekend workDay shiftAfternoon shift
Omni Hotels
Chicago, IL23 hours ago $55k
...currently accepting resumes for a Dining Room Manager position. We are seeking an individual... ...must have excellent knowledge of front of house responsibilities along with exceptional... ...of computer software programs (MS Office, POS) Strong communication and leadership...Full timeShift workNight shiftWeekend work- ...genuinely bringing joy to peoples’ lives - and it just so happens you’ll be doing just that in an award-winning hotel. The Assistant Front Office Manager will support the Director, Front Office by leading our Front Desk team through building trust and relationships by...Local areaWorldwideShift workNight shiftWeekend workWeekday work
- Assistant Front Office Manager - Responsibilities Assist with oversight of the Front Office operations to lead the team in helping guests discover their "Wanderlust" experience. Assist in developing and mentoring a team of Front Desk Agents, Bell Staff, and Concierge....Daily paid
- The Gwen Chicago is seeking an Assistant Front Office Manager to support the leadership of the Front Office team in a luxury, historic Chicago property. This on-site role focuses on delivering exceptional guest service, maintaining brand standards, and ensuring smooth...
$66k - $76k
...discovered. Join Our Team We invite you to apply to join our leadership team at the Four Seasons Hotel Chicago team as a Assistant Room Service Manager! The Assistant Room Service Manager is an essential member of Food & Beverage leadership team which is...Visa sponsorshipWeekend workAfternoon shiftEarly shiftFour Seasons Hotels Limited
Chicago, IL2 days ago- ...Package Assistant Manager Looking for an exciting and engaging full-time job? Want an opportunity to grow with a fast-growing business with the opportunity for advancement? We are looking for team members that are detail-oriented, are eager to grow and learn, and love...Full time
- FACE FOUNDRIÉ is seeking a Front Bar Receptionist to greet clients, drive sales, and keep the store organized and stocked. You will embody high standards of customer service and participate in product training to grow product knowledge. Responsibilities include meeting...
$18 - $23 per hour
...operations, and who sees their future in a front desk leadership or operations-focused... ...seamless schedule. Logistics Coordination: Managing the medspa's logistics, organizing... ...client experience Monitor and respond to office voicemail, email inquiries, and text messages...Hourly payWork at officeRemote workFlexible hours$19 per hour
...detail-oriented, are eager to grow and learn, and love what they do! Please Assist Me is an apartment task service in DC, MD, VA, and IL What does a Please Assist Me Package Assistant Manager do? ~ Package Management: Managing an on-site package room. Duties...Hourly payFull timeShift workPlease Assist Me
Chicago, IL10 days ago- ...act with integrity. · Respect-be present, listen and engage with inclusive open, honest, and direct communication. The OEM Sales Manager is responsible for increasing sales, this includes seeking out new account opportunities, designing comprehensive product...Full time
Truck-Lite
Chicago, IL4 days ago $218k - $360k
...sales and market share growth for OEM (Original Equipment... ...Vascular's OEM/kitting capabilities.Manage complex sales cycles from initial... ...g., Salesforce) and Microsoft Office Suite.Ability to travel... ...required State leaves Educational assistance/tuition reimbursement MetLife...Daily paidFull timeContract workTemporary workWork at officeRemote workFlexible hoursBD, Becton and Dickinson
Chicago, IL1 day ago$70k
...Hotel Front Office Manager Location: Downtown Chicago Salary: $70,000 Position Overview Our hotel is seeking a professional... ...particularly during peak arrival and departure periods. Assist with recruiting, interviewing, onboarding, scheduling, performance...Work at officeFlexible hoursAfternoon shiftGecko Hospitality
Chicago, IL3 days ago$75k - $100k
...industrial manufacturing industries who enjoys developing new business, managing customer relationships, and providing value-added solutions to... ..., wire & cable manufacturers, electronics manufacturers, OEMs, contract manufacturers, metal service centers, steel distributors...Full timeContract workDavalyn Corporation
Chicago, IL2 days ago$175k - $235k
The Asset Management Platforms & Data Services team is a critical part of Antares, partnering across the organization to deliver technology... ..., investor and business processes.The Vice President, Front Office Asset Management Program Manager is a senior leadership role...Full timeTemporary workWork at officeAntares Capital
Chicago, IL1 day ago- ...Job Description Job Description POSITION PURPOSE: Manages Front Office Operations to insure profitability, control costs and quality standards to ensure total guest satisfaction. Oversees front office systems, supplies inventory, scheduling, forecasting and department...Full timeZero hours contractImmediate startRelocationShift workWeekend work
$65k - $75k
...leading a great team? We're seeking an energetic, hands-on Hotel Front Office Manager to oversee daily front desk and café/bar operations while... ...operational performance to drive continuous improvement. Assist with staffing, scheduling, inventory, and departmental...Work at officeHotel Felix
Chicago, IL1 day ago$61k - $68k
...Job Description Job Description Description: TITLE: Front Office Manager DEPARTMENT: Front Office REPORTS TO: Director of Front... ...through. Direct and train front desk staff and operators. Assist in new-hire and on-going training. Direct and assist front...Work at officeLocal areaMonday to FridayShift workWeekend workVH Lisle LLC
Chicago, ILa month ago$21.19 per hour
...a complete end-to-end asset management, data-driven intelligence and... ...parts procurement with both OEMs and dealers; Xcira, a leader... ...Job Title The Administrative Assistant (Part Time) Job Description The... ...employees, assisting in daily office needs and managing our company...Part timeWork at officeWorldwideRB Global
Chicago, IL23 hours ago$17.5 - $18.5 per hour
...of vehicles across North America, from retail to commercial, OEM & more. We work in a service industry and embrace a "we"... ...~ Reporting to the Lead Lot Operations or other designated manager, you will assist with outside functions to support lot movements and general...Hourly payMonday to FridayADESA
Chicago, IL1 day ago$63.5k - $65.5k
...Michigan Avenue in the heart of the Windy City, is seeking a Front Office Manager to join their team. This is an exciting opportunity to play... ...during a typical day: Support daily front office operations: Assist in overseeing Front Office activities, including guest...Full timeLocal areaWorldwideShift workNight shift$31 - $34.5 per hour
...Insurance provided by Intuit, Employee Assistance Program \n discounts on Intuit products... ...\n Must be willing to work in a front facing retail environment \n \n \n... ...fast-paced environment independently while managing multiple priorities. \n Proficient with...Local areaIntuit
Cicero, IL1 day ago- ...Description We're looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and...
Hotel Felix
Chicago, IL23 hours ago $75k - $80k
...Hotel Front Office Manager A National Hotel Group seeks an experienced Hotel Front Office Manager to provide hands-on leadership to the Front Desk and other related departments for an upscale Hotel in Chicago. If you are looking for a new opportunity to join a stable...New Day Executive Search
Chicago, IL2 days ago- Job Description \n ~ Day-1 Medical, Dental, Vision Benefits for eligible colleagues \n ~ Competitive Pay \n ~ Paid Time Off \n ~ Flexible Holiday Time-Off & Flexible Scheduling \n ~ Instant access to earned wages with PayActiv \n ~ Enhanced benefits: pet...Part timeFlexible hoursAfternoon shift
Bloomingdale's
Chicago, IL3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Assistant Front Office Manager - OEM. Be the first to apply!
Related searches
- assistant service manager Chicago, IL
- management aide Chicago, IL
- assistant clinical director Chicago, IL
- sales assistant manager Chicago, IL
- assistant medical director Chicago, IL
- office manager administrative assistant Chicago, IL
- assistant director admissions Chicago, IL
- assisted living manager Chicago, IL
- senior assistant director Chicago, IL
- assistant team manager Chicago, IL