Mail Processor
Hillsborough County Clerk of Circuit Court & Comptroller
Job Description
Responsible for routine work distributing mail, materials, and equipment throughout the County; maintains a pickup and delivery schedule throughout the County in keeping with established procedures; performs light to medium physical labor lifting and carrying items associated with mail, supplies, and other items; performs clerical-related functions when not engaged in courier activities.
Starting salary: $20.40 hourly/$42,432.00 annually
Core competencies:
- Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service
- Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve
- Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations
- Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals
Job specific competencies:
- Knowledge of general office practices and procedures.
- Knowledge of English grammar, punctuation and spelling.
- Ability to maintain files and records.
- Ability to follow oral and written instructions.
- Ability to prioritize work.
- Ability to perform other clerical duties such as filing, answering the phone, and compiling figures for routine reports.
- Ability to use general office equipment and to perform basic operations on data processing equipment.
- Ability to type.
- Ability to use a computer and related software.
Representative duties:
- Sorts mail, parcels, and other materials according to delivery routes and schedules and breaks down and repackages bulk quantities of mail for appropriate distribution.
- Makes pickups and deliveries at pre-determined locations throughout the County in accordance with department policy either on foot or utilizing a Clerk vehicle.
- Operates office equipment such as adding machines, copiers, telephones, shredders, and postage meters and mail folders, sorters, and inserters.
- Performs basic operations on data processing equipment and other clerical duties such as photocopying and ordering and issuing supplies.
- Performs simple computations and verifies figures.
- Provides assistance to staff and public as required.
- Updates system for tracking of utility mail and undeliverable and/or returned mail.
- Maintains logs and records of equipment, inventory, costs, services performed, documents received, and charges to be assessed.
- Reviews forms, documents and other materials for accuracy and completeness.
- Trains, provides guidance, and reviews work of others for completeness and accuracy.
- Maintains postage tracking expenditures for multiple Clerk departments and County agencies.
- Determines priorities, schedules and assigns work as required.
- Solves problems within the team related to work assignments.
- Provides hands-on advice and assistance on work processes, best practices and subject matter expertise to subordinates.
- Supervises and trains assigned staff.
Performs other duties as needed, including those performed by subordinate fiscal, financial, and/or clerical staff.
Minimum education and experience requirements:
Graduation from high school or possession of a GED certificate, three (3) years of clerical experience, and possession of a valid driver's license.
Certification, license and special requirements:
Possession of a valid driver's license.
Physical demands:
The work requires light to medium physical labor including walking, climbing steps, lifting up to 50 pounds, standing for extended periods of time, kneeling, reaching, bending, pushing, pulling, stretching, and operating a motor vehicle.
Work environment:
Work is performed both indoors and outdoors in all types of weather conditions. Work is performed in an environment with heavy equipment and machinery that could result in bodily harm to coworkers and others. This position is fully on-site and requires regular presence in the office.
Job class:
Classified - An employee who is appointed to a full-time classified position (including reduced hour position) and not identified as an unclassified employee. Classified employees obtain appeal rights upon successful completion of their initial probation.
Career path:
- Mail Processor III
- Manager
- Senior Director
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