Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)

ABOUT OUR AGENCY:
I’m a second-generation agent with over 10 years in business, and today our agency operates out of two offices with a dedicated team of 10 employees. Giving back is a big part of who we are — we love being involved in the community through local events, team sponsorships, and our annual Green High School Good Neighbor Scholarship. Supporting the communities we serve isn’t just something we do; it’s part of our identity.

Office culture plays a huge role in our success. We foster a true family atmosphere built on collaboration, growth, and connection, and we regularly invest in team development and off-site team-building experiences. I believe this is a great place to build a career because we focus on helping team members grow their skillsets, offering internal promotions, and creating real opportunities for advancement.

I became an agent to make a meaningful impact on individuals and businesses by helping protect what matters most and secure their financial futures. Outside of work, I enjoy coaching my kids’ sports teams, traveling, and snow skiing. For our team, we offer a 401k, work-life balance, and licensing reimbursement. If you’re looking for a supportive, growth-focused environment where community and culture truly matter, you’ll feel right at home here.

ROLE DESCRIPTION:
Brian Hoy - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.