Administrative Office/Clerical Assistant

Administrative Office/Clerical Assistant

Location: Uniontown, Ohio

Employment: Full-Time and in-person

Hours of work: 9:00 am-6:00 pm, Monday -Friday; Overtime can be expected during busy periods

We are seeking a motivated Clerical Assistant who is a strong team player to join our organization. This role involves learning daily operations by organizing and managing client communications, becoming familiar with client files, and supporting staff with day-to-day business activities. Responsibilities will increase as the candidate gains an understanding of our processes, with opportunities to work closely with Agents on specialized documents and tasks as assigned by company leadership.

Responsibilities

• Build & Maintain Strong Relationships
• Answering phones, emailing and distributing documents
• Typing forms, correspondence, memos, and other materials
• Sorting, filing, and maintaining filing systems for efficient recordkeeping and easy retrieval.
• Completing assignments and projects according to instructions from supervisors.
• Develop trusted partnerships with clients, underwriters, and producers
• Support Producers & Drive Growth
• Provide technical expertise to assist Producers with new business opportunities
• Participate in servicing renewal accounts and exploring coverage enhancements
• Review existing policies to identify upgrade or rounding opportunities
• Deliver Exceptional Account Service
• Policy Maintenance, checking accuracy of policies, binders and Endorsements
• Conduct regular service calls and respond to client inquiries
• Ensure Accuracy & Compliance
• Maintain accurate, real-time updated client files in agency management system to prevent E&O exposure
• Other duties and projects as assigned

Qualifications We're Seeking

• High School diploma or GED
• Pilot or ACFT Mechanic preferred. but not required.
• Active P&C License preferred. but not required
• Must be proficient in Microsoft Office and Outlook, with the ability to learn new systems and technologies
• Basic typing, spelling, and grammar skills, with attention to detail
• Strong communication and customer service skills, with a friendly and professional demeanor
• Ability to multitask, prioritize tasks, and stay organized in a fast-paced environment
• Reliable team player with a positive attitude and willingness to assist where needed
• Comfortable learning new systems, procedures, and the basics of insurance and operations
• Able to use stairs frequently and lift up to 30 lbs as needed
• Interest in continued learning and professional growth

Benefits Include

• Health, dental and vision insurance from day one
• Company-funded health savings account (HSA)
• Life insurance, short and long-term disability insurance
• 401(k) with employer match
• Paid time off, including paid parental leave
• And much more!

Aviation Insurance Managers is a division of Seibert Keck Insurance Partners. We have been operating for over 40 years exclusively in the Aviation Insurance Market. We provide services for clients across the United States.

SeibertKeck Insurance Partners

With 100+ years of history behind every client relationship, we've built a reputation on integrity, expertise, and the dedication of our people. That commitment has earned us recognition as a Top Insurance Employer and Top Insurance Workplace by Insurance Business America, a spot among the Top 100 Independent Insurance Agencies by Insurance Journal, and distinction as a leading Northeast Ohio agency by Crain's Cleveland Business.

Founded in Akron, OH in 1910, we've grown to 250+ employees across 20+ locations in Ohio, Kentucky and Florida, while maintaining the personal, relationship driven service that sets us apart.

If you're passionate about service, enjoy working with people, and want to build a rewarding career with a company that values both professional achievement and personal fulfillment, you'll thrive at SeibertKeck Insurance Partners.

We're proud of where we've been, and even more excited about where we're going!

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender, sexual orientation, veteran status, disability, age, or any other protected characteristic.