Dental Front Office

Job Description Job Summary We are a high-energy, fast-paced dental office seeking a Patient Care Coordinator who will serve as our Director of First Impressions—welcoming patients warmly both on the phone and in person. The ideal candidate has at least 3 years of dental experience (Eaglesoft knowledge is preferred), loves what they do, and thrives in a people-focused, team-oriented environment. You must be upbeat, compassionate, organized, and comfortable working in a busy office where phones ring constantly and teamwork is essential. As part of our front office team, you’ll play a key role in managing patient flow, coordinating treatment plans, and ensuring every patient receives exceptional, personalized care. Spanish is required. Responsibilities Serve as the Director of First Impressions by greeting all patients warmly in person and over the phone Manage a high volume of incoming and outgoing calls with professionalism and a positive attitude Schedule appointments and maintain accurate patient records using Eaglesoft Educate patients on their dental care options and help them feel comfortable throughout the process Monitor progress toward patient care goals and ensure follow-through on all treatment plans Assist with training and onboarding front office staff Work collaboratively with a front office team of three others in a fast-paced, team-focused environment Qualifications Minimum 3 years of experience working in a dental office is required Strong proficiency in Eaglesoft is preferred Must be upbeat, high energy, and love working with people Must be comfortable spending the majority of the day on the phone Fluency in Spanish is required Prior experience as a Care Coordinator, Treatment Coordinator, or similar role is preferred Certification as a dental or medical assistant is a plus Excellent organizational and problem-solving skills Ability to manage multiple priorities and thrive in a busy, high-pressure environment Strong verbal and written communication skills Warm, compassionate demeanor with a true team-player mindset #J-18808-Ljbffr