Operations Leader

Operations Leader Role

Paul Mitchell The School San Diego is seeking a qualified Operations Leader to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none, we also make time for personal and communal growth through opportunities such as FUNraising monthly team trainings, student clubs and activities, fashion shows, photo shoots and much more.

The Operations Leader oversees the day-to-day operations of the school, ensuring that facilities, systems, schedules, and administrative processes support a safe, compliant, and effective learning environment. This role focuses on operational consistency, facilities oversight, vendor management, financial oversight, budget support, and cross-functional coordination, all aligned with school policies and franchisor standards.

Key Responsibilities

• Oversee daily school operations, ensuring facilities, systems, schedules, supplies, and processes support a safe and compliant environment
• Lead and develop the operations team, including assigning priorities, evaluating performance, and supporting hiring and disciplinary decisions
• Develop and maintain operational systems, workflows, and procedures to improve efficiency and enhance the student and guest experience
• Monitor compliance with school policies, state licensing requirements, accreditation standards, federal regulations, and franchisor guidelines
• Manage facilities operations, including maintenance, cleanliness, safety, and readiness of all spaces
• Serve as the primary point of contact for vendors, contractors, and IT providers; evaluate performance and recommend improvements
• Oversee inventory, supplies, purchasing recommendations, and budget tracking within assigned authority
• Coordinate IT infrastructure, including network systems, WiFi, hardware, and vendor support
• Identify operational risks and inefficiencies; implement solutions and escalate concerns when needed
• Support readiness for audits, accreditation reviews, and inspections
• Oversee timekeeping accuracy, payroll-related processes, and monitor overtime
• Perform additional duties as assigned

Skills/Competencies Required:

• Education, Licensure, and Experience: High school diploma or equivalent required. Bachelor's degree or higher in business, operations, facilities management, finance, or a related field preferred. 3-5 years prior experience in operations, facilities management, or administrative leadership required. Experience in an educational, vocational, or service-based environment preferred.
• Knowledge, Skills, and Abilities: Strong organizational and operational planning skills. Ability to coordinate multiple operational functions simultaneously. Working knowledge of facilities, safety, and basic maintenance oversight. Ability to interpret and apply policies, procedures, and operational guidelines. Strong oral and written communication and cross-functional collaboration skills. Ability to maintain composure and professionalism in fast-paced or issue-driven environments. Proficiency with office systems, scheduling tools, and operational tracking systems. Ability to identify risks, prioritize issues, and follow through on resolutions.

Von Curtis, d/b/a/ Paul Mitchell the School San Diego (PMTS) is an equal opportunity employer. PMTS does not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, pregnancy, childbirth or related conditions, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. PMTS is committed to providing an inclusive and welcoming environment for all team members, students, and guests. Reasonable accommodations will be provided to qualified individuals with disabilities as required by law.

A background check is performed for this position.