Remote L1 Tech Support Specialist - Customer Success

Spektra Systems

Remote job

Spektra Systems LLC in the United States is seeking a Customer Success Specialist to be the first contact for users facing L1 issues. You will diagnose basic problems, provide timely support, and escalate more complex cases to higher-level teams as needed. The role emphasizes clear communication, thorough documentation, and collaboration with IT and security teams to keep systems running smoothly. Remote-first with future onsite transition, including night and weekend shifts as required. #J-18808-Ljbffr Spektra Systems

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Vacancy posted 1 day ago

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