Leasing & Marketing Assistant - The Station at Buffalo

Job Overview The primary function of the Leasing & Marketing Assistant is assisting in the planning of community events, actively participating in on- and off‑campus activities, and providing service to prospective residents to meet specific goals as outlined by the Community Manager. Reports to: Community Manager. Direct Reports: None. Responsibilities Monitor and maintain model and tour route on a daily basis. Assist with the maintenance of property curb appeal. Assist in tracking and reporting leasing data, metrics, and goals. Assist in developing and executing methods to retain residents and gain new ones. Create and maintain relationships with vendors. Organize and manage monthly resident events. Organize and manage monthly marketing events. Prepare for and execute housing fairs and other on‑campus events. Assist with social media campaigns to maintain a social media presence. Ensure follow‑up activities take place for all prospective residents. Report on time to your shift and ensure confidentiality of client, resident, and company information. Understand and adhere to Landmark Properties policies and procedures. Maintain a clean and professional work environment. Assist in roommate placement and matching. Understand the lease document and all related addendums and communicate clearly to prospective residents and parents. Participate in all move‑in related activities and manage time efficiently. Financial Management Assist in maximizing revenue and occupancy. Collect rents, security deposits, and other income as requested. Operate marketing activities within the marketing budget, deviating only with prior approval. Provide documentation and receipts for all company purchases. Personnel Co‑facilitate annual leasing training. Assist in tracking Leasing Ambassador performance through lease audits. Customer Service Understand needs and expectations of prospective residents, clients, and vendors and exceed their expectations. Develop a sense of community among prospective residents and staff. Maintain active and effective communication with prospective residents, parents, and university personnel. Represent the community and Landmark Properties professionally. Maintain a positive community environment and encourage participation in events and activities. Assist future residents in mediating conflicts, proactively and reactively. Assist in keeping the community clean by surveying common areas regularly and reporting concerns or helping to clean up when necessary. Risk Control Document and address behaviors of residents that violate the law or the community lease agreement. Identify and report safety and security risks to the Community Manager. Work Environment & Physical Demands The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level is usually moderate. Physical demands include frequent standing, walking, sitting, using hands to finger, handle, or feel; reaching with hands and arms; climbing or balancing; stooping, kneeling, crouching, or crawling; and talking or hearing. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for company business. Equal Opportunity Employer Landmark Properties is an equal opportunity employer. #J-18808-Ljbffr