Manager, Marketplace Seller Management

Do Your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check‑up – we invest in you so you can find your inspiration. Shape the Future of Retail Tech Our CEO is forward‑thinking when it comes to tech, and with one of Forbes' Top 50 CIOs leading the charge, you can come to work knowing you'll have access to cutting‑edge technology partners, emerging market opportunities, and enterprise resources that few other companies can offer. If the solution doesn't exist, we empower our teams to forge new partnerships and build it. You have the autonomy to create transformative partnership strategies, and we trust your vision and leadership abilities. Your Impact The primary purpose of this role is to have single‑threaded ownership of a digital commerce segment within Marketplace that are medium to large in size, complexity, and that typically involve multiple work streams/functional groups. This includes responsibility for managing work streams end‑to‑end through the planning, development, execution, and implementation stages. This role will also have people‑leadership responsibility for more junior associates. Overall, this role contributes to the Marketplace organization that plays an important role in moving digital commerce forward by driving ongoing improvements for increased digital sales/conversion. Key Responsibilities Leads the execution of a digital commerce segment(s) that drives revenue and increases market share. Develops operational plans for the team, manages execution, and measures the KPIs. Analyzes digital commerce opportunities for a segment of the online business and develops plans to close the gap and exceed customer expectations. Provides direction to the team on research needed, actions to take, and priorities. Oversees work and execution plans, partnering with the business teams to translate business plans into tactical action items. Partners with cross‑functional business and technology teams to identify and manage interdependencies. Manages risks, issues, decisions and scope changes. Holds team accountable for meeting or exceeding expectations by managing milestones and deliverables and coordinating team activities. Analyzes multiple sources of data (e.g. sales, customer feedback, conversion, LTR) to identify areas of optimization, create hypotheses, and define business value to ultimately drive action for improvement. Serves as a subject‑matter expert for the digital commerce area assigned to support cross‑functional business team needs. Ensures the needs are understood, defined, prioritized, and implemented to close the gap. Builds and manages relationships with diverse project stakeholders on business and tech/agile teams by communicating goals, inputs needed, outputs expected, and questions/feedback to ensure that all parties are informed and working to achieve business outcomes. Develops and communicates changes or improvements to an online business segment(s) as it relates to initiatives, capabilities, and features to ensure business teams are appropriately informed. Teaches business leaders, peers, and working teams about components and importance of digital commerce. Identifies formal and informal training opportunities to develop technical skills for the individual and team. Minimum Qualifications Bachelor’s degree in Business Administration, Marketing, Operations, Computer Science or related field. Equivalent experience may substitute for education. 7 years of online‑commerce/retail merchandising or business operations experience. 4 years of leadership experience with direct or indirect report responsibility and managing 1–2 cross‑functional teams/resources. Preferred Skills / Education We encourage you to apply even if you do not have all of the preferred skills or experience. Master’s degree in Business Administration, Marketing, Operations, Computer Science or related field. 4 years of experience managing a business segment. Corporate experience, retail a plus. Experience in Chat, Order Fulfillment, BOPUIS, B2B, Install Services, or Online Payment desired. International/global workforce experience. Agile/Scrum/SAFe certification. Benefits 401(k) with up to 4.25% match. Discounted Employee Stock Purchase Plan (15% discount of strike price). Tuition‑free education. 10‑week maternity/parental leave. 10% associate discount. Pay Range: $101,100.00 – $168,900.00 annually. Starting rate of pay may vary based on factors including position offered, location, education, training and/or experience. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. #J-18808-Ljbffr Lowe's Companies, Inc.