Digital Product Analyst

Job Overview The Digital Product group manages and delivers digital banking solutions for the Bank’s clients, including consumers, small businesses, corporate and institutional. As the Digital Product Analyst, you will provide analytical and reporting support for the Digital Product team by helping develop and improve the portfolio of products. This role is hybrid (Monday - Thursday on-site) for candidates in the Kansas City metropolitan area. Responsibilities Provide analytical and reporting support for the Digital Product team, helping develop and improve the portfolio of products. Support the digital product suite (and other product suites as assigned) through data analysis, reporting creation and automation, and analysis of data trends and patterns to provide actionable insights that enhance product performance and customer satisfaction. Assist in the management of projects and deliverables to ensure performance standards are met, executing on strategy and independently resolving or escalating issues promptly. Work with a range of tactical and strategic responsibilities, including pricing model support, research, user stories, developing business requirements, UAT, etc. Work cross-functionally with lines of business to achieve company objectives, standardize reporting, and create dashboards with emphasis on marketing and sales activities, effectiveness and business impact. Proactively conduct market intelligence research to stay abreast of market changes and new developments, capture market data and share with the team. Analyze product data to track KPIs and identify trends to provide solutions or suggestions for product optimization. Support incident analysis/root-cause documentation. Develop training efforts for internal and external clients and act as technical liaison when minor issues arise. Understand compliance related function and system operations and handle minor outstanding issues. Maintain updated content on all collateral consistent with regulations, network requirements and marketing strategies. Qualifications An undergraduate degree or equivalent business experience. At least 4 years of banking product knowledge experience or equivalent experience within applicable business or operational areas. Applicants must have legal authority to work in the United States; work visa sponsorship is not available for this position. Bonus Points Prior experience in supporting or managing Digital Banking or Treasury Management Products (e.g., Deposits, ACH, Wires, Lockbox, Remote Deposit Capture, Instant Payments, etc.). Compensation US Employees in California, Washington DC, New Jersey, and New York: $69,920 - $109,460 US Employees in Colorado, Connecticut, Delaware, Illinois, Massachusetts, Maryland, Minnesota, Pennsylvania, Rhode Island, Texas, Washington, and Wisconsin: $63,830 - $100,210 US Employees in all other states not listed above: $57,760 - $90,960. The posted compensation range represents UMB’s good faith estimate based on its budget, but actual compensation may vary by location, experience and other factors. Benefits Paid Time Off 401(k) matching program Annual incentive pay Paid holidays Medical, dental, vision, and other insurance coverage through company-sponsored benefit plan Health savings, flexible spending, and dependent care accounts Adoption assistance Employee assistance program Fitness reimbursement Tuition reimbursement Associate wellbeing program Associate emergency fund Various associate banking benefits EEO Statement UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e‑mail to View email address on click.appcast.io to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB. #J-18808-Ljbffr UMB Financial Corporation