Salesforce Business Analyst : FSC Mandate
Delta System and Software Inc.
Role: Salesforce Business Analyst : FSC Mandate
Location: Washington DC
Position Duration: Long Term Contract
Job Description
- The Salesforce Business Analyst is responsible for driving end-to-end business analysis across Salesforce implementation workstreams within the Phoenix project.
- The role bridges business needs and technology solutions-translating functional requirements into well-defined user stories, solution specifications, and acceptance criteria aligned with Salesforce platform capabilities.
Essential Job Functions
Backlog Management & Refinement
- Collaborate with Product Owners to define and maintain prioritized product backlogs.
- Lead backlog refinement sessions, ensuring stories are well-defined, estimated, and ready for delivery.
- Ensure alignment between business priorities and technical feasibility across Salesforce workstreams.
Solution Design Support
- Work closely with Solution Architects and Technical Teams to translate business requirements into solution designs.
- Support decision-making on configuration vs. customization, ensuring optimal use of Salesforce out-of-the-box capabilities.
- Validate that proposed solutions meet business requirements and comply with enterprise standards.
- Ensure continuous alignment between business expectations and delivery outcomes.
Stakeholder Management & Communication
- Act as the primary liaison between business stakeholders and delivery teams.
- Facilitate workshops, requirement sessions, and solution walkthroughs.
- Ensure clear communication of scope, requirements, and impacts of changes across stakeholders.
Required Qualifications & Experience
- Proven experience as a Business Analyst on Salesforce implementation.
- Strong understanding of Salesforce platform capabilities (Financial Services Cloud preferred).
- Experience working in Agile/SAFe delivery environments.
- Strong skills in requirements analysis, stakeholder engagement, and documentation.
- Experience with tools such as Azure DevOps, Jira, or similar backlog management systems.
Engagement Model Expectations
- Work closely with IFC Product Owners, Architects, and implementation partners.
- Support delivery across Salesforce workstreams and Phoenix pillars (Relationship Management, External Portal, Project Processing).
- Enable alignment between business requirements and system design across releases.
- Contribute to continuous improvement of business analysis practices within the program.
Vacancy posted 1 day ago
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