Permit Technician

Position Overview Accepting applications from: ALL PERSONS INTERESTED Service Line/Section: Houston Permitting Center /Inspection & Compliances Reporting Location: 1002 Washington Ave, Houston, TX 77002, USA Workdays & Hours: Monday Friday, 7:00 am 4:00 pm* * Subject to change DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS Your effectiveness in this position will depend on your ability to: Processes and reviews various building permit applications ensuring all required documents are included in compliance with applicable regulations. Verifies contractors' business license and insurance coverage. Submits completed permit applications and plans for plan review and inspection. Records, logs, compiles and maintains various permit related files, data, documents, plans and reports. Understands the functions of all sections of Building Code Enforcement and responds to customer questions on procedure, application requirements and status of permit application. Recognizes permit system issues and submits Service Now Tickets and/or facilitates remedies. Prepares and processes administrative documents requiring knowledge of the department's operations, policies, procedures, codes, regulations and ordinances. Determines and calculates various permit and plan fees. Performs other duties as required. We're committed to supporting your success, and we expect our team members to share that commitment. We're seeking someone who embraces challenges, takes initiative, and is eager to grow alongside our team. WORKING CONDITIONS The position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e. essentially normal office environment with acceptable lighting, temperature and air conditioning. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerance; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. This is a Houston Public Works Emergency Management position at the Tier III Level. Minimum Requirements EDUCATIONAL REQUIREMENTS Requires a high school diploma or a GED. EXPERIENCE REQUIREMENTS Two (2) years of experience as a Permit Technician Aide or in customer service are required. Substitution: An Associate degree may be substituted for the experience requirement. LICENSE REQUIREMENTS None Preferences Preference will be given to candidates that are proficient in the following systems: iPermits, PDox and ILMS. Knowledge of how to research using GIMS, HCAD and HAS. *Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. General Information SELECTION/SKILLS TESTS REQUIRED: None However, the department may administer a skills assessment evaluation. SAFETY IMPACT POSITION: NO If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. Pay Grade 15 APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: To view your detailed application status, please log-in to your online profile by visiting: or call View phone number on click.appcast.io. If you need special services or accommodations, call View phone number on click.appcast.io. (TTY 7-1-1) If you need login assistance or technical support call View phone number on click.appcast.io. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances were required. EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.