Field Service Technician

Job Summary Provide technical oversight and management of the commissioning and field engineering related activities for all the PowerSecure Inc. Distributed Infrastructures Systems. This position will be the clear bond between the client, PowerSecure engineering, PowerSecure Service, and operation entities for the successful field vetting of our Distributed Infrastructure Systems. Clear processes and procedures for focused, high quality, pre-defined efforts to meet client expectations shall be the guiding principles for this position. Dedicated to being customer focused by meeting the required expectations, maintaining high decision quality by using work experience, systematic analysis, and engineering support to make valuable and safe decisions, while excelling at problem solving by using logic and time proven methods to effectively resolve any problem. Minimum Qualifications HS Diploma or equivalent. 6+ years of commercial/industrial experience working on generators, ATS, and/or switchgear. PLC, generator controller and protective relay experience required. Valid Driver’s License. Must be able to pass background check and drug screen. Must be able and willing to travel overnight for extended periods dictated by project demands (Up to 75%-95%). Commissioning experience is a plus. NFPA 70 Arc Flash Certified preferred. Proficiency with Microsoft Office tools, Outlook email/calendars. Advanced understanding of AC/DC Electrical Theory. Job Duties And Responsibilities Must be able to accurately document onsite changes to As-Shipped Drawings and Settings Files. Ability to program and make edits to PLC’s, generator controllers, and protective relays. Display proficient knowledge with power distribution systems, specifically switchgear, generator critical applications, circuit path configuration, and proper management of phase conversions. Must be able understand and follow project scopes to prevent any type of scope creep. Ability to develop and maintain a project schedule. Strong written and verbal English skills. Possess a thorough understanding of electrical schematics, troubleshoot system/equipment malfunctions, while noting design errors and improving overall efficiency. Assist in the development and execution of engineering change notices. Communicate clearly and professionally with varying levels of coworkers/customers via phone/email and in person. Duties May Include But Are Not Limited To Liaison to engineering groups in the factory to issues in the field that arise during the start-up and commissioning of the site. Engage in complex field start-ups by providing quality and engineering oversight. Assist PowerSecure Service Technicians on complex start-ups via phone or onsite assistance. Provide control of onsite engineering changes to drawings and settings files. Effectively communicate open action items, develop proper initiatives for action planning and task assigning. Assist in the development of written commissioning, and testing plans to ensure system start-ups are effectively completed. Provide communication between project management and engineering to ensure job scope and schedule integrity is being maintained. Develop and maintain strong working relationships with project management, design engineers, and the service department to ensure product improvement initiatives are maintained. Assist in the development and execution of field retrofit projects. Lead complex system customer witness testing within the manufacturing facility. Escalate issues to leadership that threaten the quality or schedule of projects in a timely manner to assure customer satisfaction while not taking on exorbitant costs. Physical Demands And Work Environment Travel will be required. Up to 75%-95% Moving materials and equipment that weigh ~40lbs Occasional exposure to and requirement to work on around industrial equipment including switchgear/switchboards, Diesel and Gas generators, outdoors, around metal welding, forming, cutting and other industrial processes. Work both in an outdoor and indoor office settings. Able to withstand outdoor temperatures with reasonable accommodations. Able to work at a desk in an office setting for 8 hours a day. Manual dexterity to operate digital equipment, including computers and PLC’s, protective relays, controllers and other such equipment with small fine buttons and operators. Work environment will include exposure to weather, extreme heat or cold, noise intensity, atmospheric conditions, potential exposure to electrical shock, potential exposure to toxic or caustic chemicals, wet and/or humid conditions, vibration, proximity to moving mechanical parts, working at various heights in exposed places, and extensive travel based on project demands. Travel is an average of 75-95% of the time, using commercial air or ground transportation. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time. About Us PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers. Benefits Medical, dental, vision and life insurance coverage Competitive pay and a matching 401(k) plan Vacation, Company Holidays, Paid Time Off (PTO- personal and sick days) Flexible spending accounts/Health savings account Wellness Incentive Programs Employee Referral Program Tuition Reimbursement PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. This position is not open to third-party recruiters. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr