Systems Administrator (VDI) - TS/SCI Clearance

Senior VDI Systems Administrator

Strategic Business Systems is seeking a Senior VDI Systems Administrator to join our team of qualified, diverse individuals. This is part of a team that ensures the customer's ability to provide mission critical intelligence and successful use of its information technology (IT) networks worldwide. This role is onsite in Hunter AAF, GA.

Required Security Clearance: Top Secret/SCI (willing to sit for CI Poly)

Required Certifications:

• DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract
• Computing Environment: VCA

The Senior Virtual Desktop Infrastructure (VDI) Administrator provides administration, monitoring, and updates to virtual infrastructure systems, supports critical system patching, responds to incidents, and schedules activities. This role is a subject matter expert on virtual infrastructures, encompassing virtual networking, virtual systems, zero trust architectures, and virtual capabilities. As the Senior VDI Administrator you will be a key member supporting the US Army Intelligence and Security Command (INSCOM) mission.

• Serve as the Senior Administrator for virtual infrastructure environments, including VMware, Nutanix, and Hyper-V, supporting both virtual servers and desktops.
• Configure and maintain virtual delivery of desktop services utilizing both Citrix Virtual Apps and Desktop (CVAD) and Omnissa Horizon (transitioning focus towards CVAD).
• Administer and support Microsoft technologies including FSLogix, Active Directory Services, DHCP, DNS, and Group Policy Objects (GPO).
• Provide Tier 2/3 support, diagnosing and resolving complex issues within the virtual infrastructure.
• Apply DISA Security Technical Implementation Guides (STIGs) as required to maintain a secure virtual environment.
• Develop functional requirements through interaction with end-users and coordinate with support teams on systematic enhancements or changes.
• Monitor, organize, and collaborate with Network Operations, Cyber Security, and other agencies to optimize and implement solutions.
• Mentor and train junior personnel, fostering skill development in virtual infrastructure technologies.
• Manage incident tickets, providing timely status updates in accordance with Service Level Agreements (SLAs).
• Perform system and application diagnoses to remediate issues, engaging other teams as needed.

What You'll Need to Succeed

The Senior Virtual Desktop Infrastructure (VDI) Administrator must have:

• Education: Bachelor's Degree
• Experience: 12+ years of related experience
• Technical skills:
• Ability to provide in-depth experience in trouble-shooting IT systems
• Be able to provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Demonstrated experience administering and troubleshooting virtual infrastructure, with a strong understanding of virtualization concepts.
• Proven expertise in at least one of the following platforms: VMware vSphere or Nutanix AHV.
• Solid experience with VDI technologies, including Citrix Virtual Apps and Desktop (CVAD) and familiarity with Omnissa Horizon. Experience with a transition between VDI platforms is a plus.
• Strong knowledge of Microsoft technologies (Active Directory, DHCP, DNS, GPO, FSLogix).
• Familiarity with security best practices and DISA STIG implementation.
• Excellent communication, collaboration, and problem-solving skills.

Security Requirements:

The candidate selected for hire must possess an active Top Secret/SCI security clearance, per client security requirements. Applicants who do not meet the security clearance requirement will not be contacted for this position.

Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required.

About SBS:

Strategic Business Systems, Inc. (SBS) is a National Information Technology Services company headquartered in the Washington D.C. Metro area. SBS provides IT infrastructure design, integration, and operation services. Our expertise encompasses the full spectrum of infrastructure technologies, including the latest network, server, data storage, disaster recovery, security, and Internet technologies.

EEO Disclaimer

SBS is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to age, gender, gender identification, sex, sexual orientation, color, race, creed, national origin, religion, marital status, parental status, citizenship status, ancestry, physical or mental disability, genetic information, veteran status, military status, or any other classification protected by federal, state, or local laws.

Accommodations

If you need an accommodation seeking employment with SBS, please email View email address on click.appcast.io. Accommodations are made on a case-by-case basis.