Change Management Manager/Organizational Change Management (OCM) 1 (3548)

Change Management Manager/Organizational Change Management (OCM) 1 (3548)

Austin, TX (Hybrid - On Site and Telework)

1 Year Contract

Required

3 Years - Working knowledge of OCM methodologies such as PROSCI which includes development of such deliverables as Stakeholder Analysis, Change Impact Analysis and Communications Assessments.

3 Years - Developing work products that support the change management plans. Execution of plans and work products is expected with stakeholder engagement and end-user adoption critical to success and measured through metrics and reporting.

3 Years - Provides project teams with coaching and guidance based on industry best practices to improve cross-functional coordination and communication during project execution.

3 Years - Experience working with and reach all levels of employees.

3 Years - Experience on large efforts with Agency-wide impact.

3 Years - Develops content for dissemination to non-technical users. Ability to write and communicate technical changes to users in non-technical terms. Exceptional verbal and written communication skills.

3 Years - Supports the development and maintenance of relationships within ITD and across the agency. Develops and executes communications plans to communicate project work, priorities, and impacts across the agency.

3 Years - Provides project teams and users with documentation based on industry best practices to improve understanding of technical changes.

3 Years - Contributes to an inclusive environment that values differences by building and maintaining collaborative relationships with team members, peers, and ITD leaders. Actively embodies ITD values and behaviors including accountability & ethics.

3 Years - Supports the vision for Engagement, Culture, and Communications. Works closely with team members and management to implement and support effective solutions for change management.

3 Years - Maintains currency with technology, standards, and best practices. Supports process improvement efforts within the team and across ITD.

Preferred

3 Years - Marketing and/or corporate communications experience.

2 Years - Graphic design or visual representation of content to convey messaging