Public Sector Service Desk Agent (24/7)
City of New York
City of New York's Office of Technology and Innovation is seeking a Telecommunications Associate to join the Citywide Service Desk in Brooklyn. The role provides first-line support for hardware, software, network, and telephony issues in a 24/7 operation. The successful candidate will log calls, perform initial screening, follow standard procedures, and escalate incidents as needed. Strong customer service and clear communication are essential, with ongoing training provided. #J-18808-Ljbffr City of New York
Vacancy posted 1 day ago
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