24/7 IT Service Desk Analyst - Tech Support & Tickets
American Logistics
American Logistics is looking for a Service Desk Analyst to provide technical support to internal employees and clients. Responsibilities include assisting with technical issues, managing internal tickets, and collaborating with departments to meet IT needs. The ideal candidate should have excellent technical skills, familiarity with Microsoft Office, and strong communication abilities. Must have a High School Diploma or GED and a valid US Driver’s License. #J-18808-Ljbffr American Logistics
- ...Overview The Service Desk Analyst is responsible for technical support for internal and external employees... ...manage/resolve internal tickets within the company’s incident... ...departments to ensure IT needs are met. This role... ...in a rotating 24/7 on-call schedule to provide...SuggestedWork at officeImmediate startWeekend workAfternoon shift
- ...Ellis is seeking a Technology Support Manager in New York to oversee... ...day-to-day technology support services in a fast-paced law firm environment... ...managing a team, ensuring 24/7 service coverage, and... ...expertise, and experience in managing IT operations. The role offers a...Suggested
- A global fintech company is seeking a Technical Support professional to ensure system operations and provide support on a rotating 24/7 schedule. Candidates should have at least 2 years of experience in network operations and possess strong knowledge of Linux and relational...Suggested
- ...able to provide additional solutions to support the industry. These solutions include... ...sensing for directional drilling. The IT Service Desk Analyst will support the IT Manager and other... ...enterprise applications. Experience with ticketing systems (e.g., FreshService, Jira) and...SuggestedWork at officeRemote work
$75k - $110k
...Purpose of Role Marex is seeking an IT Service Desk Analyst who will sit on the US IT Service Desk... ...general IT/desktop and voice infrastructure support for the North America region and works... ...and timely resolution of Service Desk tickets. Practice effective escalation of...SuggestedMonday to FridayShift work- The University of Cincinnati is seeking a dedicated individual to provide end-user technology support. This role involves supporting hardware, software installations, and troubleshooting within the university's technological framework. The ideal candidate should have an...
- We are seeking a Technical Support Specialist to provide remote technical... ..., managing multiple support tickets, and ensuring optimal... ...Collaborate with third-party help desk vendors as needed. Maintain inventory... ..., weekends, and holidays in a 24/7/365 environment. Preferred...Remote workShift workNight shift
$95k - $115k
...Law Firm is seeking hands‑on technology support for a 24/7 helpdesk environment. The hours for... ...for all calls received. Field escalated tickets from the phone support Level 1 team. Visit... ...(verbal and written) and customer service skills. Extensive knowledge of Windows...Work at officeRemote workMonday to FridayShift workNight shift$54k - $80k
...Hybrid Job Overview The Technical Support Specialist provides technical... ...with exceptional customer service skills. On a daily basis, you... ...create, resolve and maintain tickets, work to resolve issues and escalate... ...regarding customer service tech support metrics. Commit to...Contract workRemote workMonday to FridayShift workWeekend workAfternoon shiftEarly shift$54k - $80k
Relativity is seeking an Application Analyst in Customer Support to provide technical support for its... ...proficiency in SQL, excellent customer service skills, and the ability to... .... This hybrid role involves managing tickets and collaborating across teams to ensure...Remote job- TELUS Agriculture & Consumer Goods is looking for an IT Service Desk Support Analyst - Level 1 to provide 1st level support and monitor IT systems... ...will build relationships with customers and manage support tickets in a team environment. This role requires strong written...
$54k - $80k
...looking for an Application Analyst in Customer Support to provide specialized technical... ...should have experience in tech support, a customer-focused... ...customer requests, maintaining ticket records, and collaborating with team members for service quality. The position offers...Remote job$72.6k - $90k
Swisslog Healthcare is looking for an Advanced Technical Support Specialist to provide 24-hour advanced technical support for clients and staff. Responsibilities include conducting training, managing customer inquiries, and serving on project teams. Required qualifications...$54k - $80k
Job Overview The Technical Support Specialist provides technical support... ...and exceptional customer service skills. Posting Type Remote... ...creates, resolves, and maintains tickets, while working to resolve issues... ...regarding customer service tech support metrics Commitment to...Contract workRemote workMonday to FridayFlexible hoursShift workNight shiftAfternoon shiftEarly shiftWeekday work$55k - $85k
...Our suite of open solutions and services brings the ease and agility of... ..., and hundreds more. The Support Engineer role is responsible for... ...work primarily through Zendesk tickets, collaborating closely with Support... .... Support is provided 24/7, so scheduled weekday and weekend...Agency workRemote workShift workWeekend workAfternoon shiftWeekday work- Application Support Specialist (Entry-Level, SaaS) Tobi Cloud is a fast-growing software... ...and engineering teams Keep support tickets organized and moving forward Learn how... ...years of experience in customer support, tech support, IT, or a related role This role is great...InternshipRemote work
- A technology support company is seeking a full-time weekend Hospitality Tech Support engineer to provide IT support to clients in the hospitality sector. This remote role... ...involves troubleshooting issues, maintaining service desk tickets, and managing POS systems. Candidates...Remote jobFull timeWeekend work
- About The Role As a Technical Support Engineer at ScaleOps, you will be the first line of defense for resolving... .... Monitor internal customer issue alerts 24/7 and respond promptly. Manage and own the ticketing system, ensuring timely updates and resolutions. Troubleshoot...
$120k - $155k
...efficiency, and world-class client service throughout the pre-trade,... ...and post-trade experience. CAIS supports over 50,000 advisors who... ...someone who is the visible face of IT at CAIS headquarters. This... ...organization. Own complex or unresolved tickets through to resolution,...Work at office- ...solutions‑driven Senior IT Support Engineer who thrives in... ...a secure, scalable tech environment, this role... ...Online, Intune, and cloud services Oversee backups, patching... ...operations and ticketing systems (Keka, Jira, ClickUp... ...office locations and join 24/7 rotations...Work at office
$104k - $143k
...biggest retailers, financial services firms, manufacturers, and B2B... ...Search Engineer in Technical Support, you will play a critical role... ...Experience with Search specific tech stacks is required. Responsibilities... ...issues Participate in a 24/7/365 on-call rotation, which includes...Remote workShift work$95k - $115k
6AM City, LLC is seeking hands-on technology support for a 24/7 helpdesk environment. The position requires flexibility for overtime, working... ...Successful candidates will manage workflow, field escalated tickets, troubleshoot issues, and ensure adherence to information security...Monday to Friday- ...has been providing innovative services and programs to a broad... ...educational and spiritual in order to support personal rehabilitation,... ...are seeking an experienced IT Help Desk Level 3 Technician to join... ...with remote support tools and ticketing systems. Ability to perform...Full timeTemporary workRemote workFlexible hours
- A tech support company in Kentucky seeks a Help Desk Specialist to provide first-tier technical assistance for enterprise IT. The role requires 5 years of experience in help desk operations and proficiency in M365 suite. Applicants should hold a BS/BA in IT or equivalent...
- Hyundai Autoever America is looking for a Sr. Service Desk Representative to serve as the first point of contact for technical support. This role involves troubleshooting and resolving IT issues, managing tickets through ITSM systems, and supporting various IT equipment...Hourly pay
- 6AM City, LLC is seeking a Service Desk Technician to provide onsite IT support for a client in Avon Lake, OH. This role requires 1-5 years of help desk experience... ...requests via phone and email, managing incident tickets, and resolving customer issues efficiently. The...For contractorsFlexible hours
- ...Provide Tier 1-2 technical support via phone, email, chat, and ticketing system for remote... ...workflows. Collaborate with IT leadership on process improvements... ...from MSP’s (Managed Service Providers). The specialist... ...Qualifications 3-5 years of help desk or IT support experience,...Remote work
$100k - $120k
...Role: Technical Services Specialist - Broadcast Technology Location: NewYork Department:... ...Technical Services Specialist will primarily support the ESPN HQ in Bristol, CT, and the 7... ...£400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries...Permanent employmentWork at officeLocal areaWork from home$27 - $42 per hour
...42.00 / Hour The User Support Analyst provides technical support... ...and efficient IT support across multiple... ...phone, chat, email, and ticketing system to assess problems... ...equipment Coordinate service or replacement of... ...periods of sitting at a desk and working on a computer...Work at officeRemote work- ...capable, fast-thinking Technical Support Analyst to help manage the increasing... ...and accurate responses. Own ticket triage & prioritization ,... ...with engineering to resolve it, and guide the merchant through... ...or similar) and creating self-service content. SQL or data querying...Full timeContract workWork at office
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