24/7 IT Service Desk Analyst - Tech Support & Tickets
American Logistics
American Logistics is looking for a Service Desk Analyst to provide technical support to internal employees and clients. Responsibilities include assisting with technical issues, managing internal tickets, and collaborating with departments to meet IT needs. The ideal candidate should have excellent technical skills, familiarity with Microsoft Office, and strong communication abilities. Must have a High School Diploma or GED and a valid US Driver’s License. #J-18808-Ljbffr American Logistics
- ...company in New York is seeking a Help Desk Agent to deliver excellent customer service through phone and chat support. This role requires at least 2 years of experience in IT help desk support, a strong... ...software, and be available for 24/7 operations as needed. #J-18808-...Suggested
$27.47 - $38.3 per hour
Position Title: Technical Support Specialist I Pay... ...38.30 Department:IT Reports to:Manager,... ...high quality services and support, when,... ...Position Overview: The Tech Support Specialist... ...support in a 24/7/365 environment, serving... ...incoming support tickets, walk-ups, and phone...SuggestedExtra incomeFull timeWork at officeLocal areaMonday to FridayShift work- ...Innovation is seeking a Telecommunications Associate to join the Citywide Service Desk in Brooklyn. The role provides first-line support for hardware, software, network, and telephony issues in a 24/7 operation. The successful candidate will log calls, perform initial...SuggestedWork at office
- Deltek is seeking an Associate Support Services Analyst to act as the first point of contact for customers worldwide. You will resolve queries within... ...guide customers through troubleshooting. You will work in a 24/7 support environment with a focus on delivering clear,...SuggestedWorldwide
- DecisionPoint Corporation seeks a Service Desk Lead to manage daily operations for the USMEPCOM ENLIST program. This remote role requires an active Secret clearance and supports 24/7/365 operations. You will oversee queues, staffing, escalations, and VIP support, using...SuggestedRemote job
- ...About Darkhorse Tech Darkhorse Tech provides comprehensive Dental-Specific IT services to our clients including ongoing support (Managed Services), startup projects... ...our team! While service tickets are addressed... ...that we stand behind. Help Desk Technician Summary As a...Work at officeRemote workMonday to FridayRotating shift
$32 - $36 per hour
...possible extension opportunity, as an IT Service Help Desk I within the digital media and... ...nature of this role, we are unable to support OPT or STEM OPT employment, including... ...under pressure. Familiarity with using ticketing systems to track and manage support requests...Hourly payContract workWork experience placementWork at officeImmediate startRelocationWeekend work1 day per week- Job Title: IT - Clemson University - Computer Operator - Intermediate... ...department. Also manage and support the MITS interactive dashboard... ...in collaborating with the Tech Writer. As a Tier1 support team... .... Collaborate with Footprints ticketing administrator to make...Remote job
- Offshore 24/7 is hiring a Customer Support Analyst to support a US trading software client from the Philippines. You will handle tickets, troubleshoot platform issues, and assist with onboarding and QA testing. The role requires strong English, organizational skills, and...Remote jobWork from homeMonday to Friday
$26.39 - $63.13 per hour
...Accenture is a global professional services company with leading... ...communities. Visit us at You Are: A IT Technical Support Senior Analyst: Even technology companies need tech support. You know, someone to... ...working with an enterprise ticketing system and asset tracking...Hourly payLive inWork at officeLocal area- ...develops, sells, and supports state of the art robotics and services in thousands of... ...Technical Support Analyst is responsible for... ...service requests in a ticketing system that allows... ...ticketing or service desk software application... ...-Term Disability, 24/7 on campus Gym, and...Hourly payTemporary workWork experience placementRemote workWork from homeHome officeShift work
- The Help Desk Analyst will provide Level 1 support to clients. This position will provide... ...difficulty using IT products and services. The Technical Support... ...monitoring tools. We provide 24/7 support and offer 1st,... .../service desk handling tickets preferred Experience troubleshooting...Night shiftDay shiftAfternoon shift
- ...Technology is seeking a proactive Technical Support specialist to join its global operations. Responsibilities include ticket queue management, handling... ...communication, and availability for 24/7 shifts. Training and ITIL-based service delivery are part of the role, with...Work at officeShift work
- Customer Support Analyst | Forex Trading Platforms Monday to Friday, 2:00... ...US client hours) If you are tech-savvy, highly organised, and... ...client. You will manage support tickets, troubleshoot platform issues... ...systems Why Offshore 24/7 Offshore 24/7 has been placing...Permanent employmentFull timeContract workLocal areaWork from homeMonday to Friday
- ...employees. The Technical Support Analyst is responsible for... ...contact for all incoming IT support requests via phone email and ticketing systems with a strong... ...Document all incidents service requests and troubleshooting... ...to improve service desk operations Monitor...Hourly payPermanent employmentImmediate startRemote work
- ...Incident Management System ticket queue (ServiceNow), accurately... ...and one year of help desk experience, or two years of... ...experience without a degree. A+ or Support Center Analyst Certification preferred. Previous... ...healthcare or high-volume IT service desk experience is crucial....Remote jobLocal areaShift work
- Real Chemistry is actively seeking an IT Service Desk Analyst to support on-site operations between our New Jersey and New York offices. You will work... ...requires 3-5 years in a service desk, familiarity with ticketing systems, and strong communication across technical and...Remote job
- Technical Support Specialist Provide technical support... ...all customers using a ticket-based case tracking system... ...records, documents and tech support logs according... ...computer and software service experience in a fast-paced... ...in technical help desk environment. Working knowledge...Work at officeLocal area
- ...de soporte de TI para atender incidencias y solicitudes de usuarios por tele9fono, chat o correo. Trabajare1 con herramientas de ticketing y soporte remoto brindando diagnf3stico inicial y escalando cuando corresponda. Valorable experiencia previa, orientacif3n al cliente...Remote work
- Dudek, a 100% employee-owned firm, seeks a Business Operations Analyst I to support the Dudek Business Operations group via the Freshservice queue. This remote-friendly, full-time role triages tickets, assists users with system needs, and helps maintain knowledge-base resources...Remote jobFull time
- About the roleThe Technical Support Agent will serve as a critical touchpoint for our clients... ...user experience. This role demands a tech-savvy, customer-focused professional who... ...logging of incidents and resolutions in ticketing systems, managing multiple cases simultaneously...Remote workRotating shift
$29.84 per hour
Position Title: PC Support Technician (Desktop Support / IT Support Specialist) Location: New York, NY Clearance... ...PC Support Technician to join a 24/7 onsite support team in New York, NY... ...systems Utilize ServiceNow (or similar ticketing systems) to track and resolve...Hourly payContract workWork at officeNight shift- ...helping people? We're looking for a Customer Support Specialist (German Bilingual) to join our... ...to quickly draft responses, summarize tickets, and identify key client issues. You'll... ...(Warsaw/Krakow) (MUST)- 3+ years SaaS / Tech Tier 1 Customer Support experience (MUST)...Remote workWork from homeShift workWeekday work
$51k - $70k
...Technology is shifting from a support model that reacts to... ...the Birlasoft‑operated L1 service desk, taking ownership of tickets that L1 cannot resolve — deeper... ...escalation, staffing the Tech Bar, or flagging a device... ...-5 years of experience in IT deskside support, service...Permanent employmentFull timeContract workTemporary workWork at officeLocal areaFlexible hoursShift work$65k - $75k
...we provide a full suite of services across healthcare communications... .... Experience . TITLE: IT Service Desk Analyst Real Chemistry is looking... ...leadership. On‑site IT/Desk Side Support Expected to help globally... ...Responsibilities Maintain ticketing and inventory systems that...Work experience placementWork at officeLocal areaImmediate startRemote workWorldwide2 days per week- ...building digital government services, OTI is at the... ...will serve as a Service Desk Agent reporting to the... ...supplied scripts within ITSM ticketing tool; Provide initial... ...telephone and queue management support on various hardware,... ...of this position in a 24/7 operation, candidate...Permanent employmentFull timeWork at officeShift workNight shiftWeekend workAfternoon shift
- Republic Services, Inc. is seeking a Service Desk Analyst I for a remote role across the United States.... ...provides first-level end-user support for applications, endpoints... ...interactions, routes tickets, and supports incident resolution with IT resources. The role requires...Remote job
- Talantir is seeking a reliable PC Support Technician to join a 24/7 onsite support team in New York, NY. This role focuses on desktop support, hardware deployment, system administration, and troubleshooting across Windows and Apple environments. The selected candidate...Night shift
- FreshDirect seeks an IT Support Operations Analyst to deliver end-user tech support across enterprise environments, troubleshooting... ...devices, and maintaining ticket records. You’ll collaborate with... ...resolutions and KPI-driven service desk performance. You will cover hardware...
- DecisionPoint seeks a Service Desk Lead to manage daily service-desk operations... ...active Secret clearance and supports 24/7/365 operational requirements... ...Responsibilities: Oversee ticket queues, staffing schedules,... ...: Six years of enterprise IT support experience and ServiceNow...Remote job
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