Software Implementation Specialist

Overview VIP is seeking an enthusiastic, organized, and customer-oriented team player for the role of Software Implementation Specialist on the RAS (Route Accounting System) Installation Team. The team installs beverage software for distributor customers, including applications that manage pricing, inventory, financials, and beverage distribution analytics. The role involves building direct relationships with customers, gaining hands-on project management experience, and contributing to the enhancement of our software solutions. Position Type: Full Time, Hybrid — will be required to report to our office in Colchester, VT. Responsibilities Learn how to install, use, and set up the various components of VIP Solution Packages and Software. Develop knowledge to install and train at VIP customer sites. Installation includes: Preparatory data conversion and hardware set-up. Training includes: On-site support and customer service to existing customers, troubleshooting issues, emphasizing training components, managing on-site software upgrades, and coordinating with the Software Support Team and providing feedback to Development Teams. Requirements Highly organized and detail-oriented. Effective written and oral communication skills. Ability to teach and train in a resourceful way. Self-motivated with the ability to work independently and as part of a team. Ability to multitask and manage multiple projects and customers. Desire to learn new technologies and provide innovative ideas within the implementation team. Travel up to 30%–50% within the US. Knowledge of beverage distribution is a plus. Compensation $22.00 - $25.00 per hour (Level 1). Compensation is based on a variety of factors including skills, experience, and industry background. The range listed here represents our best faith estimate for the role. Benefits Health Insurance Vision and Dental Expense Reimbursement 401k Match & Employer Contributions Life and Disability Insurance Health Savings and Flexible Spending Accounts Paid Parental Leave On-site Child Care Center (VT) On-site Fitness Center (VT) On-site Health Clinic (VT) Discounted Gym Memberships Combined Time Off and Floating Holidays Flex and Hybrid Schedules All full-time job offers are contingent upon passing a pre-employment drug screening and background check. #J-18808-Ljbffr VIP (Vermont Information Processing)