Supervisor - Day-Ahead Market (DAM)

Job Summary Supervises a team responsible for the reliable and efficient operation of the ERCOT Day‑Ahead Market (DAM) in accordance with ERCOT Protocols, Operating Guides, and market procedures. Oversees daily market execution activities, market validation, operational readiness, issue resolution, stakeholder communications, and implementation of market enhancements affecting DAM processes. Coordinates with internal departments, market participants, vendors, and regulatory stakeholders to ensure accurate market operations and timely communication of market outcomes. Provides leadership and technical expertise regarding DAM operations, market systems, protocol interpretation, and market design initiatives. Supports strategic improvements to DAM processes and systems while ensuring compliance with ERCOT market rules and stakeholder expectations. Provides leadership during emergency operations and supports the implementation of protocol and market rule changes impacting the Day‑Ahead Market. Job Duties Hire, coach, train, and manage performance of staff; schedule work assignments and approve timesheets and leave requests. Oversee daily DAM operations, ensuring market timelines and deliverables are completed accurately and on schedule. Supervise validation and publication of DAM results, including energy awards, ancillary service awards, congestion impacts, and associated market outputs. Lead and coordinate investigation and resolution of DAM operational issues, market anomalies, and system performance concerns. Collaborate with IT, Operations, Market Analysis & Validation, Network Modeling, Settlements, Credit, and other ERCOT departments to support DAM‑related activities and initiatives. Ensure compliance with ERCOT Protocols, Operating Guides, business procedures, and market rules related to DAM operations. Evaluate market outcomes and operational performance to identify process improvements, system enhancements, and opportunities for increased market efficiency. Lead readiness activities and oversee testing, implementation, and operational readiness activities for DAM system releases, protocol revisions, NPRRs, SCRs, and market enhancements. Review and approve business requirements, operational procedures, test plans, and documentation associated with DAM systems and processes. Serve as a subject matter expert for Day‑Ahead Market operations and provide guidance to internal stakeholders, market participants, regulatory agencies, and ERCOT committees. Support stakeholder engagement activities, including preparation and review of presentations, reports, and responses related to DAM operations. Monitor key operational metrics and develop reporting to support management decision‑making and market transparency. Coordinate DAM activities with Real‑Time Market, Congestion Revenue Rights (CRR), and Settlements functions to ensure consistent market operations, accurate outcomes, and effective issue resolution across market systems and processes. Provide operational leadership and readiness support during emergency conditions, grid reliability events, and abnormal system operations affecting Day‑Ahead Market execution. Develop and maintain comprehensive knowledge of ERCOT market systems, market operations, system integrations, and industry trends. Identify and implement best practices to improve operational effectiveness, market performance, and customer service. Perform other duties as assigned. Experience Minimum 5 years of job‑related experience; at least 1 year in a leadership role preferred. Knowledgeable in the modeling of transmission systems, energy markets, utility operations, and/or LMP markets. Experience supervising or leading a team or projects. Experience in wholesale energy markets, electric utility operations, power systems, or related industry experience. Experience with organized electricity markets, market operations, market analysis, or energy scheduling processes. Demonstrated analytical and problem‑solving skills. Experience with business applications and data analysis tools such as SQL, Python, Excel, Power BI, or similar tools. Knowledge of ERCOT Protocols, market design, and wholesale market operations. Education Bachelor's Degree in Electrical Engineering, Technology, Business Administration, Mathematics, Economics, or a related discipline is required. Combination of education and experience that provides equivalent knowledge to a major in such fields is acceptable. Work Location Position requires on‑site presence at least two days per week; more frequent on‑site work may be required based on business needs. Remote work is permitted within Texas with approved arrangements. Compensation Expected salary range: $144,000 - $198,000. Benefits ERCOT offers a comprehensive benefits package that includes health, dental, vision, life insurance, long‑term and short‑term disability insurance, long‑term care insurance, a Section 125 Flexible Spending Account, and a Retirement Savings Plan. Full‑time employees are eligible to enroll in benefits on the first of the month following hire. A 401(k) plan is available to assist employees in planning for the future. Equal Employment Opportunity Statement ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law. #J-18808-Ljbffr Electric Reliability Council of Texas