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Client Support Technician II

usf.edu

PRIMARY PURPOSE

The Client Support Technician II on the Oracle HR Help Desk team serves as a front line resource for resolving employee issues related to the Oracle Human Resources system. This role is pivotal in ensuring a smooth digital experience for clients by managing help desk incidents, maintaining service level agreements (SLAs), and improving client sentiment through responsive and effective support.

ADDITIONAL INFO FOR APPLICANTS

The selected candidate must have current work authorization in the United States. This position is not eligible for Visa Sponsorship. USF offers GREAT BENEFITS to full time employees Medical Insurance Dental Insurance Vision Insurance Paid Vacation Days Paid Sick Days 11 Paid Holidays Various Retirement Options, including 401K employer match Tuition Assistance (available for yourself, spouse, partner or dependent) For more information about your total compensation package and other USF benefits, please visit: Work at USF. #J-18808-Ljbffr usf.edu

Vacancy posted 5 days ago
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