Account Representative - State Farm Agent Team Member

Customer Service RepresentativeAs a Customer Service Representative with Julie Whitaker Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.Responsibilities:Establish customer relationships and follow up with customers as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.Qualifications:Dedicated to customer serviceAble to effectively relate to a customer, answer their questions, and anticipate their needs.Excellent communication skills to assist customers and coordinate with other agency team membersProactive in problem-solvingBenefits:Hourly pay plus commission/bonusGrowth potential/Opportunity for advancement within my officePaid time off (vacation and personal/sick days)Health benefitsValuable career-building experienceCompensation: $35,000.00 - $45,000.00 per yearAre You Driven & Ambitious?We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.About Our AgencyWe help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.Our office is located in Hanover County.I am a third generation State Farm agent.We currently have 8 team members at our agency.Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Million Dollar Round Table, Senior Vice President's Club, National Quality Award, and Golden TriangleAdditional languages spoken: SpanishIf you want a career, not a job, then we encourage you to apply.State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.