Customer Service Representative - State Farm Agent Team Member

Future Opening: Customer Service Representative - State Farm Agent Team Member Position Overview: State Farm Insurance Agent located in Glen Allen, VA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Shannon Howell - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to help manage the website and social media content. Benefits: Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Requirements: Excellent communication skills – written, verbal, and listening People-oriented Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Compensation: $16.00 - $20.00 per hour #J-18808-Ljbffr Shannon Howell - State Farm Agent