Mortgage Loan Originator Assistant

Job Description

Job Description

Are you interested in joining a leader in the mortgage industry who offers stability and growth? We're hiring a mortgage loan officer assistant who will work directly with and support our loan origination staff. You’ll track leads daily, schedule appointments for the mortgage team, prepare paperwork, and respond to customer inquiries on transactions as needed. If you're a detail-oriented employee with strong communication and time management skills, we highly encourage you to apply.

$55,000 - $65,000 yearly

• Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
• Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items
• Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
• Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Provide administrative support such as screening and making calls, booking appointments, etc.

• Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
• Excellent customer service and communication skills and willing to go above and beyond for customers and team
• MS Office proficiency required; some CRM, MLS, DU, and proprietary mortgage software preferred

• 2-3 years of experience in the real estate or mortgage industry required

• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment

• Proven track record of delivering exceptional customer service and maintaining client relationships

• Strong communication skills, both written and verbal, to liaise effectively with clients and team members

• Detail-oriented mindset to identify discrepancies and ensure accuracy in loan package documentation

• Ability to work independently and collaboratively as part of a remote team, ensuring seamless coordination and follow-up on tasks

At MOR Lending, we exist to help our network of customers obtain the financing they need for their real estate goals by providing the widest array of products and services. Our strength lies in our unique culture and shared values centered on transparency, inclusivity, and peer appreciation.