Support Server

ITL Group Server Assistant

ITL Group is a hospitality company rooted in chef-driven concepts, thoughtful beverage programs, and genuine guest connection. Our restaurants combine culinary excellence with polished, welcoming service to create memorable dining experiences. Founded in the Town at Trilith, ITL Group operates within a creative, community-focused environment adjacent to Trilith Studios. ITL Group is committed to professionalism, accountability, inclusion, and continuous improvement across all operations.

Position Summary

The Support Server assists the service team by maintaining dining room cleanliness, table readiness, and overall service flow. This role is essential to ensuring timely service, operational efficiency, and a positive guest experience.

Core Responsibilities

Clear, clean, and reset tables promptly and efficiently. Assist Servers and Bartenders with food running, water service, and guest needs. Maintain cleanliness of dining room, service stations, and restrooms as assigned. Perform opening, closing, and side-work duties. Support team members to ensure smooth service execution. Comply with all health, safety, and sanitation standards.

Professional Standards & Appearance

Employees must maintain a clean, neat, and professional appearance at all times. The use of cologne, perfume, or other scented products while on duty is prohibited. Chewing gum while working is prohibited. Compliance with all ITL Group grooming, hygiene, uniform, and health code standards is required.

Qualifications & Requirements

Ability to work efficiently as part of a team. Strong sense of urgency and attention to cleanliness.

Physical & Scheduling Requirements

Ability to lift up to 50 pounds. Ability to stand, walk, bend, and reach for extended periods. Flexible availability required.

Job descriptions are not intended to be all-inclusive. Team members may be required to perform additional duties as business needs dictate. ITL Group reserves the right to modify job duties, responsibilities, and requirements at any time.