Administrative Assistant

Job Description

Job Description

Key Role Responsibilities:

• Be one of the first points of contact for incoming sales calls, and respond in a quick, timely, and professional manner to all internal partners and external customers. Endeavor to deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication.
• Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail.
• Work diligently to complete assigned tasks and responsibilities (i.e. including but not limited to assisting with or the management of room blocks, select reporting, client notification of key dates such as cut-off or payment schedule deadlines, group resumes, event orders and BEO's, billing details, and other integral administrative aspects of the booking or execution of groups and events).
• Complete or assist with various aspects of pre-event, main event, and post-event details: Track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group.
• As needed, gain knowledge of hotel's food and beverage products, pricing, presentation, and learn about the hotel's function space, audio visual, and any other details related to group and event success.
• Learn and use digital sales systems and conceptual sales processes CI/TY, and understand the hotel's sales strategies (i.e. rates, fees, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.
• Prepared for, participate in, and report out at all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.

Job Type: Full-time

Schedule:

• 10 hour shift.
• 8 hour shift.
• Day shift.
• Morning shift.

Work Location: In person