Receptionist

Receptionist

The Receptionist serves as the first point of contact for parishioners, visitors, vendors, and community members. This position provides friendly, professional customer service while supporting the daily administrative operations of the parish office. The Receptionist promotes a welcoming Catholic environment and assists with communication, scheduling, record keeping, and general office duties.

Key Responsibilities

• Greet and assist parishioners, visitors, and guests in a courteous and welcoming manner.
• Answer and direct incoming telephone calls and emails.
• Provide information regarding Mass schedules, sacraments, parish events, ministries, and church programs.
• Schedule appointments and maintain parish calendars.
• Prepare, organize, and distribute parish correspondence, bulletins, and mailings.
• Maintain parish records, databases, and confidential files.
• Process requests for sacramental records, certificates, and other parish documents.
• Receive and route mail, packages, and deliveries.
• Assist with event registrations and parish communications.
• Support clergy and parish staff with administrative tasks and special projects.
• Handle office equipment, supplies, and basic clerical duties, including copying, filing, and data entry.
• Maintain confidentiality regarding parish and personnel matters.

Qualifications

High school diploma or equivalent required. Previous receptionist, administrative assistant, or customer service experience preferred. Strong verbal and written communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and general office technology. Excellent organizational and multitasking abilities. Professional demeanor with strong interpersonal skills. Ability to maintain confidentiality and exercise good judgment. Familiarity with the Catholic Church and its mission, practices, and terminology preferred.

Skills and Competencies

Customer service excellence Attention to detail Time management Organization and record keeping Professional communication Problem-solving Teamwork and collaboration

Working Conditions

Office-based position in a parish environment. Regular interaction with parishioners, clergy, staff, and community members. May require occasional evening or weekend availability for special parish events.

The Archdiocese of St. Louis is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, gender, national origin, age, marital, parental, veteran or disability status. Pre-Employment Screening All candidates receiving an employment offer must submit a pre-employment screening. The screening will include criminal background check, Family Care Safety Registration, drug screen, employment and educational licensure/certification verification, health screening, and any other screenings deemed necessary for employment. Any offer would be contingent upon successful completion of any required screening.