Client Access Representatives - Customer Service (Springfield, Republic, & More)

Client Access Representative – Customer Service Full-Time / Part-Time / PRN / Float shifts (subject to availability). Location Various clinics across Southwest Missouri, including Springfield, Republic, Nixa, Marshfield, Bolivar, Branson, and more. Key Responsibilities Provide exceptional customer service to all clients, staff, and leadership team members. Represent Burrell Behavioral Health in a professional, collaborative, and respectful manner. Schedule and reschedule client appointments as needed. Complete client intake paperwork accurately and efficiently. Collect client cost shares for appointments. Work with providers to manage cancellation lists and reschedules. Maintain and update provider cancellation lists. Accurately complete daily deposit logs. Scan documents into client charts. Qualifications High school diploma or equivalent. Previous customer service experience (preferred). Proficiency in Microsoft Office Suite. Strong computer skills. Excellent typing skills. Exceptional organizational skills. Position Perks & Benefits Paid time off for full-time employees. Employee benefits package including health, dental, vision, retirement, life, and more. Comprehensive initial and ongoing training. Career mobility and advancement opportunities within the organization. Supportive work culture that promotes well-being and encourages health and happiness. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace. #J-18808-Ljbffr