Administrative Assistant

Administrative AssistantSalary Range $18.00 - $22.00 Hourly Position Type Full TimeJob Title: Administrative Assistant Location: Pueblo, CO Pay Range: $18.00 – $22.00/hour Hours: 8:00 AM – 5:00 PMBrief Position Summary: Responsible for greeting customers, answering a large volume of phone calls, routing them to the correct person/department, electronic filing of warehouse and sales documents into digital imaging system. Additional clerical duties as assigned, including assisting the returns department during down time by requesting and processing RGA's and warranties and contacting vendors. Position is expected to consistently demonstrate Rampart's values and quality customer service in each interaction.Culture fit is extremely important to us. Here are some things that make you a good fit for Rampart:You are motivated by and believe in serving others; you put yourself in our customer's place to understand their needs, challenges, and better ways to serve them.You are a team player; willing to go above and beyond to help fellow employees.You believe that people (both customers and employees) are the foundation of our business. The way we treat people is integral to our success.You want to work for a company who prioritizes giving back to the community.Benefits, perks, and unique ways we support our employee's well-being:Competitive pay and comprehensive benefits package, including Medical, Dental, and Vision benefits to full-time employeesOptions for different medical plans to fit various needs, including a premium plan and a low-cost high deductible plan with HSA401k with company matchDiscretionary profit sharingCompany paid long-term disability plan and company-paid life insurancePaid Time Off, company awards, and wellness program that includes a gym reimbursementUniform reimbursements for Warehouse and Driver positions, and a clothing allowance for exclusive, Rampart-branded clothing each yearEmployee Assistance Program (EAP)Responsibilities & Duties:Primary:Interact with customers with the highest level of customer service whether on the phone or in person to ensure customer satisfactionAnswer and transfer incoming calls to the appropriate person or voicemailScan/file documents into the electronic filing systemFile Material test reportProvide support to accounts receivable and accounts payable as neededOperate in accordance with Rampart's established systems, policies and proceduresAs needed:Research returns, request and process RGA's and warrantiesProvide administrative support as needed for the organizationAssist with other projects in the officeCompile and disseminate daily employee "out" listReceive, sort, and forward incoming mail, processing mail as required by adding customer numbers or other identifying informationAdditional duties as assigned by SupervisorQualifications:Education, Skills, Training, & Experience Requirements:1+ years of experience in customer serviceExperience using a multi-line switchboard phone system preferredStrong customer service skillsOrganization skillsPhysical Requirements:Continuously (67-100% of the day) will be required to sit, talk, repetitively use hands, arms, and legs, and use eye/hand coordinationFrequently (34-66% of the day) will be required to use fine manipulation and graspOccasionally (1-33% of the day) will be required to stand, walk, bend over, reach overhead, crouch, kneel, balance, and push or pull,Cregger Company dba Rampart Supply is a service, quality, and employee-oriented organization that is in the plumbing and heating wholesale business. We promote a safe and drug free workplace. Are you looking for a challenging career with a team that truly cares about its customers, employees, and community? Come and be a part of a family-owned business that has been around for more than 50 years where you're more than just a number.All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, gender expression as well as any other characteristic protected by federal, state and local law.