Director, Risk Management

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

The Director, Risk Management is a strategic leadership role responsible for protecting White Cap’s people, assets, financial performance and long-term growth. This leader oversees insurance, claims, risk management, and partners across Finance, Legal, Internal Audit, Environmental Health and Safety, Operations, Supply Chain and other functions to strengthen risk mitigation and business resilience.

Major Tasks, Responsibilities and Key Accountabilities

• Leads White Cap’s corporate insurance and risk strategy, including program design, renewals, coverage analysis, market benchmarking, policy review and evaluation of limits, retentions and alternative risk-transfer structures.


• Manages broker, carrier, underwriter, actuary, third-party administrator and other external risk-partner relationships; represents White Cap effectively in insurance-market and underwriting discussions.


• Provides strategic oversight of workers’ compensation, casualty and other claims, including complex-claim review, reserve management, vendor performance, litigation coordination and initiatives to reduce claim frequency, severity and total cost of risk.


• Supports the Enterprise Risk Management program, including enterprise risk assessments, emerging-risk identification, risk prioritization, risk appetite, key risk indicators, mitigation plans and escalation protocols.


• Partners with senior leaders and risk owners to translate enterprise risks into clear ownership, measurable actions and ongoing monitoring aligned with White Cap’s strategic priorities.


• Develops risk dashboards, claims analytics and executive reporting; communicates material trends, emerging exposures and recommendations to senior management and Board-level audiences.


• Oversees loss-reserve actuarial work, evaluates assumptions and reserve estimates, and manages risk-management budgets, forecasts and loss-allocation reporting.


• Leads insurance and risk-management due diligence for acquisitions and supports the integration of acquired businesses into White Cap’s insurance, claims and risk programs.


• Coordinates surety and bonding needs with brokers, Legal, Finance and operating teams, and supports contractual insurance and risk-transfer requirements.


• Leads and develops risk-management professionals while fostering collaboration, accountability, continuous improvement and strong service to the business.

Nature and Scope

Problems are typically defined by higher level leadership. Problems are difficult. Solutions require analysis and investigation. Decides how to achieve planned results within an organization’s plans, policies, and guidelines. May set or change plans/goals within respective department or area. May manage department via multiple layers of managers OR directly supervise a staff of professional individual contributors at the senior or technical advisor level.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel 5% to 20% of the time.

Education and Experience

Typically requires BS/BA in a related discipline. Generally, 9+ years of experience in a related field, including several years in a management/supervisory capacity.

Preferred Qualifications

• Bachelor's degree in Risk Management, Finance, Accounting, Business or a related discipline.


• Generally 10+ years of progressive corporate risk management, commercial insurance, brokerage, claims, risk financing or related experience, including leadership of complex programs and professional staff.


• Strong knowledge of commercial insurance, casualty claims, loss analysis and risk-financing concepts, with the ability to translate complex matters into practical business recommendations.


• Demonstrated analytical, financial, project-management and executive communication skills, including the ability to influence senior leaders across functions.


• Experience managing RMIS platforms preferred.


• ARM, CPCU, CRM or a comparable designation is preferred.


• Experience with ERM, M&A integration, captive or alternative risk financing, and operationally complex industries is also preferred.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets.

White Cap operates approximately 500 branches across North America with more than 11,000 employees supporting approximately 200,000 customers.

For more information about White Cap, visit about.whitecap.com.