Manual QA

Mid-Level Manual QA Engineer

Location: Ann Arbor, MI (Hybrid - 3-4 days onsite per week)

Position Overview

We are seeking a Mid-Level Quality Assurance Engineer with 3-5 years of experience to support highly complex and/or multiple software projects. This role requires strong manual testing expertise , particularly with desktop installer applications and user interface testing , as well as experience validating server-side components .

The QA Engineer will be responsible for designing, executing, and maintaining test plans, test cases, and testing processes while ensuring product readiness and quality throughout the Software Development Lifecycle (SDLC). The ideal candidate will also mentor junior QA engineers and contribute to continuous improvement initiatives across the QA organization.

Key Responsibilities

Test Planning & Execution

• Create, maintain, and execute test plans, test cases, test scripts, and test data for manual and automated testing
• Participate in peer reviews of test plans and test cases; update artifacts based on feedback
• Execute manual test cases for user-facing components , desktop installer applications, and server-side systems
• Identify test cases suitable for regression test libraries
• Record test results and maintain traceability between requirements and test cases

Defect Management & Troubleshooting

• Track, prioritize, and manage defects using a test repository/defect tracking system
• Perform root cause analysis and problem resolution when defects occur
• Work closely with application development teams to support defect resolution
• Flag requirement, design, and quality gaps early in the development lifecycle

Quality Metrics & Release Readiness

• Establish and report fact-based metrics related to test efficiency, effectiveness, and product readiness
• Provide risk-based input to Senior QA Engineers, QA Specialists, and QA Managers
• Participate in product readiness and release decision-making
• Support QA and Release Specialists in building realistic implementation and testing timelines

Collaboration & Process Improvement

• Collaborate with business analysts to validate clarity and completeness of business requirements
• Assist in defining test data strategies and selecting appropriate test environments
• Support continuous improvement initiatives for QA standards, practices, and processes
• Update Quality Center (or equivalent) following defined standards
• Become proficient in application development technologies used by internal teams

Leadership & Mentorship

• Mentor junior QA engineers and provide guidance on testing tools, techniques, and best practices
• Provide constructive feedback on existing QA processes and standards

Required Qualifications

• 3-5 years of professional software testing experience in complex or multi-project environments
• Strong experience with manual testing , particularly desktop installer and user interface testing
• Experience testing server-side components
• Strong understanding of the Software Development Lifecycle (SDLC)
• Ability to estimate, coordinate, and direct testing efforts across multiple projects
• Excellent analytical, problem-solving, and troubleshooting skills
• Ability to prioritize workloads efficiently in a fast-paced environment
• Strong communication, organizational, and teamwork skills
• Bachelor's degree in Computer Science or related field , or equivalent work experience

Technical Skills

Required / Strongly Preferred

• Operating Systems: Windows, Linux, UNIX
• Databases: Oracle, Microsoft SQL Server , strong SQL experience
• Programming/Markup: Java, C++, HTML, XML, Web Services
• Test & Defect Tools: Experience with test repository and defect tracking systems
• Financial services or brokerage industry experience (preferred)

Additional Preferred Experience

• Web-based application testing
• Performance testing
• CI/CD tools: TeamCity, Jenkins
• Build tools: Gradle, Maven
• Development tools: IntelliJ IDEA, Bitbucket
• Mobile testing tools and platforms:
  • XCTest, UI Automator
  • iOS and Android OS , native application installation and configuration
• Mainframe environment experience:
  • MVS , JCL , TSO , batch job processing
• Software development experience as a Client/Server or Web Application Developer (J2EE) (preferred, not required)
• Containerization technologies such as Docker and Kubernetes (plus)

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.


Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.


Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.