Senior Business Operations & Billing Analyst

Sr. Business Operations & Billing Analyst

The Sr. Business Operations & Billing Analyst supports a large-scale contractor workforce and serves as a key operational partner within the Business Operations team. This role combines accounting, billing, invoicing, project administration, subcontractor support, and operational analysis in a fast-paced corporate environment. The position offers significant ownership and autonomy while providing exposure to business operations, forecasting, financial reporting, and project management. The analyst will support hundreds of active projects, ensure accurate billing and financial processes, and act as a trusted partner to leadership in a highly visible role with strong growth potential.

Responsibilities

• Prepare, review, and submit accurate and timely client invoices.
• Monitor invoice status, track payments, and resolve billing discrepancies with internal and external stakeholders.
• Review accounts receivable aging reports and assist with collection follow-up activities.
• Perform monthly reconciliations and billing reviews to ensure accuracy and completeness.
• Analyze project costs, margins, and revenue trends to support financial decision-making.
• Ensure billing accuracy and compliance with contract terms and client requirements.
• Maintain detailed supporting documentation and audit-ready billing records.
• Support approximately 300 active projects and Statements of Work (SOWs) through ongoing operational oversight.
• Track project activity, forecast updates, and financial performance to keep leadership informed.
• Create and maintain accurate project records within business and financial systems.
• Coordinate with internal teams to ensure project information remains accurate, consistent, and current.
• Assist with quarterly forecasting and operational review cycles by providing data, analysis, and insights.
• Support the full subcontractor lifecycle, including onboarding, project assignments, extensions, and offboarding.
• Set up and maintain subcontractor records in company systems to ensure data accuracy and completeness.
• Coordinate onboarding documentation, system access, and contractor credentials to enable timely project starts.
• Partner with vendors, consultants, and internal stakeholders to ensure smooth and efficient onboarding experiences.
• Support contractor timekeeping and expense reporting processes, ensuring compliance with policies and timelines.
• Assist with resolution of payroll, timecard, and invoicing inquiries from contractors and internal teams.
• Serve as a backup to the Business Manager for select operational and reporting activities when needed.
• Work closely with Operations, Recruiting, Accounting, HR, vendors, and consultants to support cross-functional initiatives.
• Help identify and recommend process improvements that increase efficiency, accuracy, and scalability across operations.
• Provide reporting, analysis, and operational updates to leadership to support strategic and tactical decisions.
• Contribute to a high-volume, fast-paced environment by managing multiple priorities and meeting tight deadlines.

Essential Skills

• Associate's Degree in Accounting, Finance, Business Administration, or a related field.
• At least 2 years of experience in billing, client invoicing, accounts receivable, project accounting, or business operations support.
• 12 years of intermediate-level accounting experience.
• Hands-on experience using Workday, with the ability to navigate and leverage the system for billing and operational activities.
• Strong understanding of cost analysis, including evaluating project costs and profitability.
• Strong understanding of revenue and margins and how they impact overall financial performance.
• Proficiency in financial reconciliations and the ability to identify and resolve discrepancies.
• Solid knowledge of invoice processing, including preparation, review, and submission of client invoices.
• Experience working within a large corporate or enterprise environment or a subsidiary company.
• Ability to manage multiple priorities, handle a high volume of work, and meet tight deadlines in a fast-paced setting.
• Demonstrated experience in client billing, accounting operations, and financial operations.
• Ability to support a large contractor workforce and multiple concurrent projects with attention to detail.

Additional Skills & Qualifications

• Experience supporting a contractor workforce and managing subcontractor onboarding, assignments, and offboarding.
• Experience in cost accounting or related financial analysis.
• Experience collaborating with cross-functional teams such as Operations, Recruiting, Accounting, and HR.
• Comfort working closely with vendors and consultants in a corporate environment.
• Interest in gaining exposure to forecasting, financial reporting, and project management.
• Ability to identify process improvements and contribute to more efficient operational workflows.
• Strong organizational skills and a structured approach to maintaining accurate records and documentation.
• Effective communication skills to provide clear updates, respond to inquiries, and support leadership.
• Motivation to grow within a highly visible role that offers significant ownership and upward career potential.

Work Environment

The role operates in a fast-paced, high-volume corporate environment that supports a workforce of approximately 400 contractors and around 300 active projects and Statements of Work. The position follows a hybrid schedule with four days onsite and one day remote each week, providing a balance of in-person collaboration and focused independent work. The analyst works extensively with Workday and other business systems to manage billing, project records, and subcontractor data. The environment emphasizes cross-functional collaboration with Operations, Recruiting, Accounting, HR, vendors, and consultants, and offers exposure to executive-level business operations. As the team continues to grow, the role provides strong upward mobility, significant ownership, and autonomy within a structured, professional setting.

Job Type & Location

This is a Contract to Hire position based out of Blue Ash, OH.

Pay and Benefits

The pay range for this position is $70000.00 - $85000.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Blue Ash, OH.

Application Deadline

This position is anticipated to close on Oct 15, 2026.