Network Administrator

Overview The Infosys Communications, Media, and Technology (CMT) unit is a dynamic and innovative division dedicated to driving digital transformation and growth for clients in the telecommunications, media, and technology sectors. Our vision is to become the strategic and trusted partner for our clients by enabling their digital transformation and growth. We achieve this by leading technological changes. Join us to be part of a team that leverages deep industry insights and strategic leadership to deliver innovation-led transformation through digital, cloud, and AI-first solutions. We are committed to building and nurturing a high-impact partner ecosystem and driving long‑term, strategic client relationships. In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below: Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities Contribute to the design of scalable, cost‑effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems Align release schedules and environment readiness, execute deployments as per protocols, perform post‑deployment testing, and manage version control to track changes Co‑ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes Facilitate performance data analysis across systems, coordinate insights on system behaviour, and support capacity planning to optimise performance Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards Gather feedback to identify automation opportunities, analyse existing infrastructure processes, and propose enhancements for efficiency gains Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration Develop a centralised repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organisational expertise Your Contribution To The Team A collaborative spirit and excellent communication skills. Ability to handle complex incidents and implement resolutions A knack for conducting IT infrastructure assessment and identifying key optimisation opportunities Focused approach towards deployment management, system optimisation, and process automation initiatives including sector specific focus The ability to work with cross‑functional teams Required Skill And Experience (Cisco) wireless controller administration (Cisco) Routing & Switching TCP/IP, DNS, DHCP fundamentals Network security concepts Troubleshooting tools (Wireshark, ping, traceroute) Automation basics (Python, Bash, Ansible) Strong analytical and problem‑solving skills Familiar with (Cisco) routers, (Cisco) switches, (Cisco/Palo Alto) firewalls, and load balancers, routing protocols like BGP, OSPF and EIGRP Hands on with switching technologies (VLANs, STP, VTP, trunking) Preferred Skill And Experience Working experience in Manufacturing Domain Additional Required Qualifications Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. This position may require relocation and/or travel to work/project location. Candidates authorised to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future. Additional Details Estimated annual compensation range for candidate based in the below locations will be: Burlington, VT: $71,079 to $92,403 Malta, NY: $68,763 to $91,205 Benefits Medical/Dental/Vision/Life Insurance Long‑term/Short‑term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritise the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; colour; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #J-18808-Ljbffr