Retirement Processing Assistant (Bridgeton, MO)

Overview Location: Bridgeton, MO Job Id: 2566 # of Openings: 1 Summary – The Retirement Processing Assistant is a full-time position in which an extremely organized individual is responsible for preparing, reviewing and processing incoming retirement and deceased participant applications. Responds to incoming telephone and walk-in inquiries about retirement and death benefits. Responsibilities Receive incoming retirement and death applications. Review each application for eligibility and completeness. Research incomplete applications by contacting the applicant to request missing documents. Assist callers and walk-ins with questions regarding: eligibility for benefits; applying for benefits; payout process. Communicate with outside vendors as needed to process payments of benefits. Ability to multi-task well and remain organized. Regular and predictable attendance is an essential function of this job. Required Skills Superior communication skills and keen observation are essential. Must pay careful attention to document details. Ability to apply common sense to carry out detailed written or oral instructions. Excellent customer service skills are a must. Education and Experience High School diploma or GED equivalent. Language Skills Ability to comprehend written materials such as plan documents and legal correspondence. Communicate professionally, tactfully and clearly with participants, fellow employees and other professionals. Mathematical Skills Ability to apply concepts of basic addition, subtraction, multiplication, division and algebra. Must be able to understand and apply knowledge of decimals, fractions, and percentages. Reasoning Skills Ability to apply common sense to carry out detailed written or verbal instructions. Ability to assess and analyze production results for accuracy and efficiency. Computer Skills Working knowledge of Microsoft Office products, especially Excel, Word, and Outlook are essential; exposure to SharePoint is a plus. Physical Demands Occasional lifting of paperwork, files, and printer paper. Work Environment High-volume, fast-paced and noisy. Work Schedule Full time. Monday - Friday, 7:30am - 4:30pm. Required in office (no at-home days). Benefits and Compensation 15 days Paid Time Off (PTO) during first full calendar year 12 paid holidays Medical, dental, and vision insurance, with option for dependent coverage Company-paid basic life, short-term disability, long-term disability, and AD&D insurance 401k with employer match Flexible spending accounts Referral bonus for successful candidates Annual opportunities for increases Pay Hourly rate ranges from $18.00 - $20.00. Actual rate dependent on location, skills, education, experience and other business factors. Our Culture BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees\' successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential. Our culture focuses on three core values: Collaboration: working together across 31 locations to achieve the best for the company and our clients Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues Integrity: doing what we say we will do. Upholding strong ethical and moral principles ADA & EEO Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job. #J-18808-Ljbffr