Intensive Family Intervention Services Worker

$26.57 - $39.86 Hourly

$55,273 - $82,909 Annually

This position is a Pay Band C7

Posting Details

At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. Whether you are in the field supporting families face-to-face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long-lasting impact. Join a team that values integrity, resilience, and service - and be part of meaningful change for New Mexico's future.

THIS JOB POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.

*APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH & YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES*


Why does the job exist?

• This position will provide or refer to Community In-home Services or PS in-home services for Protective Services clients by developing and implementing interventions with children and families receiving voluntary services to reduce risk and promote the safety of children who have experienced or may be at risk of experiencing child maltreatment.

• They will assess the risk and safety of the child and take appropriate action including referring parents and caregivers to safety related services, safety planning with families, and/or preparing cases for transfer to Community Bases Services.

• Incumbent will serve as a mentor and lead worker of protective services workers who are responsible for engaging children, parents, and other caregivers in order to coordinate assessments and permanency plans for children in the custody of the Children, Youth and Services Department to promote child safety, permanency and well-being.

How does it get done?

• Will conduct case management of child protective services permanency cases (in-home services and legal) consistent with policy and procedures. Cases may be more complex in nature. Senior worker will also mentor new workers in the unit. (35%);

• Will obtain information necessary to create appropriate case plans to provide safety, permanency and well-being to children. Cases may be more complex in nature. (35%);

• Develops and maintains a positive relationship with clients, staff, other agencies and community partners. (20%) ;

• Will attend mandatory staffing (matching, disclosures, consultant staffing, etc.) and document in FACTS. (10%).

Ideal Candidate

• Experience as it relates to:
• Working directly with Children, Youth, and their families;

• Partner with Community Service providers as it relates to Children, and Youth;

• Working with Youth in a school setting;

• Determining eligibility for services that might be needed for the Children, Youth and Families;

• Conduct and complete assessments of safety, risks, strengths, and family needs;

• Developing Safety plans for the Children, Youth and Families;

• Participate in multidisciplinary meetings;

• Identify, provide, and/or arrange timely assessments/evaluations/ interviews;

• Conduct medical case management activities for eligible clients.

Minimum Qualification

Master's Degree in Social Work, Guidance and Counseling, Counseling, Psychology, Sociology, or Criminology from an accredited college/university OR Bachelor's Degree in Social Work, Education, Counseling, Psychology, Sociology, Criminal Justice, or Family Studies from an accredited college/university and two (2) years of any combination of experience including working with communities on health or social service related matters, social work/case management experience, behavioral health, and/or health care. Any combination of education from an accredited college or university in a related field above licensure requirements and/or direct experience in this occupation totaling six (6) years may substitute for the required education and experience. May require a current license in New Mexico as a Doctoral Level Psychologist, Psychologist Associate, LISW, LMSW, LPC, LPCC, LMHC, or LMFT or eligibility for such licensure in accordance with New Mexico requirements.


Employment Requirements

Pre-employment background investigation is required and is conditional pending results.


Working Conditions

Work is performed in an office setting with extensive exposure to regular periods of video display terminal and keyboard usage and phone usage. Travel may be required. Possible exposure to irate clientele. Incumbent will work under stress and frequent time constraints. The Statewide Central Intake operates 24 hours a day, 7 days a week.


Supplemental Information

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Agency Contact Information: Scott Patterson-Alatorre, View phone number on click.appcast.io. Email


For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.