Unit Clincal Assistant - Emergency Dept, Part Time 57 hours bi-weekly

Nursing Support Role

To support the practice of nursing and the delivery of nursing care through use of a combination of direct patient care, communication modes, and clerical functions.

Essential Responsibilities:

Fiscal Responsibility:

• Efficiently use supplies and equipment
• Complete assignments and duties in a timely manner
• Leave shift on time and utilize time keeping system
• Demonstrate productivity and accepts EDO and float assignments
• Fill out appropriate work orders and support unit goals to eliminate waste

Quality:

• Participate and appropriately document per unit specific standards and remain up to date with policy changes
• Possess ability to problem solve and to multitask within their scope of practice
• Offers suggestions to improve unit flow and patient experience
• Accept delegation of tasks appropriately
• Engages in teamwork

Patient Satisfaction:

• Promote patient satisfaction as exemplified by patient recognition, letters from patients and families, or SEA (Service Excellence Award)
• Timely response to patient needs
• Practice professional use of personal electronic devices in patient care areas and keep noise to a minimum at all times
• Exemplify excellent guest relations to patients, family members, and visitors
• Purposeful patient rounding

Patient Safety:

• Practice safe patient mobilization and incorporate fall prevention interventions
• Use 2 patient identifiers with all tasks and point of care testing
• Utilize the event management system for each unusual occurrence
• Adjust care routines to meet the individual patient needs in the role of UC or UCA as assigned
• Adhere to HIPAA and follow social media policy

Professional Growth:

• Shares knowledge and skills with colleagues and others including orientation and cross-training
• Demonstrates leadership and be a resource for peers, be an active council member, be a super user, serve as a preceptor
• Identifies professional needs and collaborates with management for learning opportunities for self and for the unit
• Participate in development and implementation of departmental goals
• Attend product practice change in-services

Customer Service:

• Engage patients and their family
• Provide a professional and quiet patient environment, be flexible with assignments, staffing needs and assigned shifts
• Practice AIDET (Acknowledge, Identify, Duration, Explanation, Thank You)
• Promote commitment to co-workers, view all staff as part of an equal team and be approachable at all times, and maintain interdepartmental relationships
• Provide holistic care for all types of diverse patient populations

Education and Experience Required:

• High School graduate or GED required or
• Past or Active CNA license or graduation from a CNA program with 5+ years of experience working as a CNA will be accepted in lieu of diploma or GED
• Basic BLS: must obtain within 3 months of hire

*Job description is not meant to cover or include all the tasks, duties or responsibilities the employee may be required to perform. Job duties and responsibilities can change at any time, with or without notice due to business need.

Work Shift: 7:00am 5:00pm (United States of America)

Scheduled Weekly Hours: 28.5