Information Clerk (Customer support / CSR)
Cogent Info
Information Clerk (Customer Support / CSR)
Cogent Infotech is hiring for an Information Clerk (Customer Support / CSR) for our direct client. We are hiring for best talent for our clients. Cogent InfoTech, a leader in consulting solutions, prides itself on delivering top-notch services and talent to our 150+ government and 70+ commercial clients. We are currently expanding our team to support one of our key clients more effectively. Below are more details about the position:
Job Title: Information Clerk
Location: Long Island City, NY 11101
Duration: 6+ months Onsite Role
Note: Candidate must have open availability from 6am to 12am and are able to work weekends and holidays.
Job Summary/Essential Job Functions:
Must have previous customer service and call center experience. Requires sound knowledge of Word, Excel in addition to excellent communication skills. Use computer databases and information technology systems to research information needed to respond to and track the progress of responses to customer inquiries. Send escalation emails and create service request for unresolved matters that need fur.
Duties:
- Handles Heavy Incoming Call Volume
Why Choose Cogent? Cogent Infotech stands at the forefront of technology consulting and is recognized globally for its award-winning services. With our headquarters in Pittsburgh, PA, USA, we specialize in guiding enterprises through digital transformation, leveraging the power of emerging technologies such as Cloud Computing, Cybersecurity, Data Analytics, and AI. Our mission is to provide innovative workforce solutions that address the complex challenges faced by today's businesses. As an ISO-certified firm and appraised at CMMI level 3, our reputation for excellence is well-established. We are proud to collaborate with over 70 Fortune 500 companies and more than 150 Federal C State agencies, delivering cutting-edge technology solutions that drive success. Cogent is an equal opportunity employer. Cogent will not discriminate against applicants or employees based on race, color, religion, national origin, age, sex, pregnancy (including childbirth or related medical condition), genetic information, sexual orientation, gender identity, military status, citizenship, or any other class protected by applicable law.
Cogent Info$17 per hour
...Front-Line Customer Service Representative Are you passionate about... ...Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit... ...; ensures all necessary information is in place prior to completing... ...our customers to prosper, we support our employees in achieving their...SuggestedHourly payFull timeTemporary workPart timeShift workPAYOMATIC
Corona, NY1 day ago$23 per hour
...message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to the provider's customer support line. Respond to special requests from guests with unique needs. Contact the appropriate individual or department as necessary...SuggestedWork at officeNight shift$10k
...Call Agent, Bureau of Customer Support Within the Office of External Affairs is the Bureau of Customer Support Services Call Center.... ...City by providing a single point of entry for all Department information and services. This mission is accomplished through a state-of...SuggestedWork at officeWork from home2 days per week- ...expertise, you will play a vital role in providing exceptional customer support and ensuring seamless coordination between our field... ...service requests. Ensure accurate and timely entry of customer information, service requests, and job details into the ServiceTitan...SuggestedFlexible hoursShift work
Truchoice Roofing
Whitestone, NY5 days ago $17 per hour
...CSR Position at Pay-O-Matic Are you passionate about customer service? Do you like helping others accomplish their financial... ...products; ensures all necessary information is in place prior to completing... ...our customers to prosper, we support our employees in achieving their...SuggestedHourly payFull timeTemporary workPart timeMonday to FridayShift workPAYOMATIC
Bronx, NY1 day ago$70k
...U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division... ...quality product covering a range of ground handling services to its customers. Accountable for daily operations. Maintain and improve...Work experience placementFlexible hoursShift workWeekend workAirport Terminal Services
Queens, NYmore than 2 months ago- ...Job Opening One of the leading financial institutions is seeking a Bilingual Japanese, Customer Support Administrator. Responsibilities: Prepare various reports to perform reconciliation and checking process Understand proper operational workflows Cooperate...
- ...beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and... .... Recommend additional and complimentary products. Inform customers of current promotions and events. Set up...
Sally Beauty
Elmhurst, NY2 days ago $66.3k
...Customer Service Representative New York City's Largest Dermatology Practice We're a... ...! The Customer Service Representative (CSR) provides superior customer service while... ...with the Revenue Cycle team and Ops team to support timely resolution, maintain high patient...- ...analytics, and digital engagement supporting Life & Annuity, Property &... .... We are actively hiring Sr. Customer Service Representatives for... ...Annuities team at DXC! As a Sr. CSR, you will handle customer... ...computerized systems for tracking, information gathering, and/or...Minimum wageContract workMonday to FridayFlexible hoursShift work
$57k - $66k
...insurance, finance, logistics, food safety and information technology, and supplies the needs of... ..., detail-oriented Sales Coordinator to support our Foodservice sales channel. This... ...hands-on exposure to foodservice sales, customer support, sales operations, reporting, and...InternshipWork at officeLocal areaImmediate startRelocationFlexible hoursGellert Global Group
Maspeth, NY1 day ago- ...Phone (***) ***-**** hixwood.com Fax (***) ***-**** Job Title: Customer Service Representative (CSR) Reports to: Sales Development Manager Hours: Full time... ...managing walk-in guests and providing phone and email support as part of a successful sales team. Core Value Expectations...Full time
$95k - $125k
Are you an experienced Service Desk leader who enjoys developing people, improving processes, and delivering exceptional customer support? We're looking for a Service Desk Manager to lead a high-performing technical support team within a growing Managed Services organization...- Associated Supermarket in Ridgewood, Queens, is seeking a Deli Clerk to join a diverse team serving a wide range of freshly prepared options. You will help with customer service, food preparation, and deli displays, contributing to a friendly shopping environment. The...
- ...Job Description Job Description Deli Clerk Associated Supermarket is a business located in Ridgewood Queens for over 20 years... ...team member which shares the passion to serve the best quality customer service, attentive to details and creative approaches to win...Local area
333 JM Food Corp
Ridgewood, NY1 day ago - ...Customer Service Representative Customer Service Representatives work in a call center environment to provide a high level of quality... ...interviews to determine the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs...Work at office
$168k - $192k
...What We’re Looking For: The Director of Customer Service leads the strategy, operations,... ...oversees customer service activities that support both internal and external customers,... ...resources available through the EEOC for more information regarding your legal rights and...Work at officeDatavant
Brooklyn, NY3 days ago- ...recognized financial services organization, supporting agents across the country. We’re... ...innovation, growth, and delivering exceptional customer experiences.## **What You'll Do**As a... ...inquiries, website navigation, product information, service needs, and other insurance-...Work at officeLocal area
- ...build rapport, and provide outstanding service to Bank customers while providing customer support services. Position manages high volume of inbound... ...smile in voice, identifies customers needs, clarifies information, assists customers with technical issues, research issues...
- ...Home Services Company, to join a growing team. You will handle customer requests, schedule appointments, and maintain records. The... ...and the ability to work independently. We offer weekly pay, benefits, and a supportive work-life balance. #J-18808-Ljbffr FivestartodayWeekly payWork at office
- MCI is seeking a Full-Time Call Center Representative to deliver outstanding customer support in a remote, work-at-home setting. You will answer questions, resolve issues, and guide customers to the right solutions, contributing to a positive experience. Ideal candidates...Remote jobFull timeWork from home
$40k - $50k
...Healthcare Call Center Representatives to provide exceptional customer service and support members with questions regarding healthcare benefits,... ...mission Answer inbound member calls and provide accurate information regarding healthcare benefits, eligibility, and available...Remote jobFull timeWork from homeHome officeFlexible hours$17 - $21 per hour
...Paragon HondaParagon Honda is dedicated to delivering exceptional customer service and fostering a positive work environment. We provide... ...a welcoming atmosphere, maintaining accurate records, and supporting efficient business operations.Primary ResponsibilitiesGreet...Full timePart timeWork at officeParagon Honda
Woodside, NYmore than 2 months ago$17 - $20 per hour
...be the welcoming face of our dealership, providing exceptional customer service and ensuring smooth front desk operations. Responsibilities... ...organized reception area * Collaborate with team members to support daily dealership operations Requirements * High school...Hourly payFull timeLocal areaKoeppel Subaru
Long Island City, NY28 days ago- ...Job Title: Customer Service Representative Employer: Lowe’s Job Description:... ...resolving issues, and providing product information. You will play a key role in enhancing... ...experience, ensuring customer satisfaction, and supporting overall store operations. Key...
Lowe's
Weehawken, NJ4 days ago - ...Mechanics Bank is seeking a full-time Customer Service Supervisor (Retail) at our Ballard Branch to lead CSR staff, support the branch manager, and ensure outstanding customer service and sound operations. You will schedule, mentor, coach, and develop staff, handle paying...Full time
Mechanics Bank
Brooklyn, NY3 days ago - # Customer Service SpecialistHot JobLOGAN, UT 84341## OverviewSalary Range$18.00 - $23.00... ...is available to assist. If not, get all information about their job + If the project is complex... ...just a large job, then pass to either a CSR 2 position, an ISR, an OSR or the owner....Hourly payFull timePart timeWork at officeImmediate startRemote workMonday to FridayFlexible hoursShift workWeekend work
Colorworldmt
Brooklyn, NY5 days ago - ...Automotive Receptionist Queensboro Toyota has an immediate need for an automotive receptionist with excellent customer service skills and a winning attitude to be able to grow into an expanding position to include assisting in our sales areas relatively quickly. This...Immediate start
- ...Customer Service Center Representative (CSR) As one of the Washington Metropolitan area's fastest-growing IT companies... ...Center Representative (CSR) to support the Port Authority of New York and... ...guidance to help customers make informed decisions. Required Qualifications...Full timeWork at officeLocal areaFlexible hours
Enlightened
Jersey City, NJ1 day ago $50k - $55k
...and titers, and more. We stack hands to support our B2B client partners and are on a mission... ...company products and services to new customers by phone or e-mail cold calling)... ...Displays the ability to review related information and systematically work to identify the...Remote workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Information Clerk (Customer support / CSR). Be the first to apply!
- work from home customer Long Island City, NY
- customer marketing Long Island City, NY
- customer satisfaction Long Island City, NY
- customer Long Island City, NY
- customer retention Long Island City, NY
- amazon customer Long Island City, NY
- customer service opportunity Long Island City, NY
- part time customer service work from home Long Island City, NY
- customer call service Long Island City, NY
- full time customer service Long Island City, NY