Outside Regional Sales Manager - Northeast Region

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. At HME you will have the opportunity to learn and grow while developing our future products. Come join our team!

We are currently recruiting for an Outside Regional Sales Manager, Northeast Region. The Regional Sales Manager develops, supports, and controls sales of HME products within the assigned territory. Responsible for meeting annual sales quotas for the territory within the approved budget. 

What you will do in this position:

New Accounts and New Market Opportunities

• Collaborates with management to establish and execute the annual sales goal for the region


• Collaborates with regional sales team member(s) as well as authorized resell partners to maximize sales revenue to meet or exceed corporate-set goals


• Forecasts quarterly and monthly sales for region


• Responsible for meeting annual sales target.


• Conducts regular visits within given geographic region to support resell partners, prospect for new business, meet with consultants on projects and make customer visits in support of our authorized partners.


• Enters and updates all sales calls, opportunities and customer visits in the current CRM package


• Follows-up, qualifies and closes sales leads generated through various mediums such as web leads, trade shows, brand new store development lists, and inbound calls.


• Provides feedback to management on competitors based on customer feedback, trade show, and site visits


• Conduct sales training as needed to Partners and Reps.


• Conducts customer training sessions as directed by HSC management


• Assists other regions as directed by HSC management


• Submits correct and accurate monthly expense report as prescribed by company policy

Additional Business from Existing Accounts

• Promotes and sells warranty and equipment maintenance programs


• Supports partners by attending managers meetings and vendor shows


• Promotes HSC promotional programs


• Develops and promotes competitive advantages


• Resolves price, service, and delivery disputes as required


• Identifies new opportunities for HSC products by cold-calling potential users, arranging for evaluation systems or equipment for potential users, providing written description of potential application, securing written specification from potential user on equipment needed, and working with marketing personnel through development phase, if required for new product


• Maintains regular customer contact with key decision makers


• Prepares periodic written status reports on account activities and opportunities

Trade Show Preparation and Attendance

• Assists in identifying and coordinating trade shows


• Assists with the setup, tear down, and shipment of trade show booths and equipment


• Performs live demonstrations of company products and presents company service programs


• Prepares trade show status reports on business potential, customer problems, and competitive activities

What you need to succeed in this position:

• 3+ years of experience


• 50-75% travel


• AA Degree (2 years college) – Preferred


• Two to three years in-the-field experience


• Excellent verbal and written communication skills, and proficient at Word, Excel, Outlook, PowerPoint and overall PC business use


• Management skills including contract negotiation/management, product training, account management, developing promotional programs, and developing repair programs


• Three to five years in direct selling and skilled at equipment demonstrations


• Sound working knowledge of electronic principles

The posted pay range, $81,200 to $108,300 plus commission, is what we reasonably expect to pay for the role. This may vary depending on experience and other factors. Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision, and dental coverage, pet insurance, life insurance, and 401K contributions.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will occasionally lift and move up to 10 pounds, 50 pounds with assistance.