Operations Manager

The Woodhouse Day Spa - Indianapolis

Carmel, IN

Job Description
Job Description
Benefits:
Health insurance
Vision insurance
401(k)
Bonus based on performance
Dental insurance
Employee discounts
About Woodhouse Day Spa
Woodhouse Day Spa is a modern luxury day spa dedicated to delivering results-driven treatments and exceptional hospitality in an elevated, serene environment. Our leaders are the stewards of that experience — responsible for the people, operations, and financial performance that make the Woodhouse standard possible every single day.
The Opportunity
We are seeking a detail-driven, guest-focused Operations Manager to oversee the daily operations of our spa. You'll be the connection between inventory, retail merchandising, and the guest floor — ensuring the spa is always fully stocked, beautifully presented, and running smoothly.
What You'll Do
● Manage monthly inventory counts and place accurate retail, back bar, and supply orders
● Reconcile invoices, receiving reports, and daily deposits
● Merchandise retail products to drive guest sales
● Lead daily huddles and coach the team on performance and guidelines
● Maintain the cleanliness, safety, and readiness of the entire spa facility

What We're Looking For
● 2-5 years of retail sales or inventory management experience
● Intermediate Excel skills
● Strong organizational and communication skills
● Comfort in a fast-paced, multi-tasking customer service environment
● Flexible availability including evenings and weekends

What Success Looks Like
● Zero out-of-stock on top retail and back bar items
● 100% invoice matching accuracy
● Shrinkage held at 2% or below

What We Offer
● Competitive management-level compensation
● Complimentary and discounted spa services
● A collaborative leadership team invested in your growth
● Clear performance goals and accountability structure

If you love running a tight, well-stocked operation and leading a team that delivers, we want to hear from you.
To apply, email your resume to View email address on us.fitly.work or visit woodhousespas.com/careers.

Apply

Vacancy posted 1 day ago

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