Business Analyst II

Business Analyst II

The Business Analyst II partners with cross-functional teams to improve business processes, enhance data accuracy, and support data-driven decision-making. This role translates business needs into actionable insights by gathering requirements, performing analysis, and delivering reporting that drives operational and marketing effectiveness. The position will focus heavily on email marketing data operations, including building and executing marketing/promotional and servicing/transactional email list pulls. The analyst will also support Paid and Affiliate Marketing initiatives through recurring performance reporting, month-end invoice reconciliation, ad hoc SQL analysis, and the ongoing maintenance and enhancement of Tableau dashboards.

Responsibilities:

• Collaborate with stakeholders to elicit, analyze, and document business requirements for new initiatives, enhancements, and system integrations
• Develop and maintain data models, dashboards, and reports to monitor key performance indicators (KPIs) and track project progress
• Collaborate with project managers, IT professionals, and other stakeholders to define project scope, objectives, and deliverables
• Document business processes, system requirements, and user manuals to ensure clear understanding and support ongoing maintenance

Qualifications:

• Bachelor's degree in a quantitative field (e.g., Economics, Finance, Statistics, Mathematics) or 5+ years of data analytics experience
• 2+ years of experience building and maintaining Tableau reports
• Strong T-SQL skills with experience supporting ad hoc and recurring analysis
• Proven ability to partner with stakeholders and clearly communicate data-driven insights
• Experience supporting marketing data operations, including email marketing and servicing list pulls
• Working knowledge of U.S. consumer financial regulations (e.g., Privacy Act, Affiliate Opt-Outs, CAN-SPAM)
• Familiarity with Azure DevOps, web analytics/debugging tools (e.g., GA4, Chrome DevTools), and paid affiliate marketing platforms is a plus

Axos Employee Benefits May Include:

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.