Victim Services Supervisor

The Cook County State's Attorney's Office (CCSAO) is a diverse and dedicated team of professionals committed to justice and safety for over five-million residents. As the second-largest prosecutor's office in the U.S., the CCSAO prosecutes criminal and regulatory violations across six bureaus and four units with a staff of over 1,200. Our Mission To uphold justice and public safety in Cook County by fairly, ethically, and effectively prosecuting crime, supporting victims, and protecting the rights of all residents. Who We Are Looking For We are seeking individuals who share our passion for justice, diversity, and the well-being of the community. Whether you are a legal professional, an investigator, or an administrative specialist, we value dedication, integrity, and a commitment to our values of accountability, respect, and fairness. Join our team if you are ready to make a tangible impact, work collaboratively, and uphold the principles of justice with unwavering dedication. At the Cook County State's Attorney's Office, your skills and values will help shape a safer and stronger Cook County. Location: Suburban Districts 2,3,4,5 Classification : Grade 19/Full-time/Union Salary : $87,641 (Entry) - This may vary for internal candidates Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m. Application Deadline : August 21, 2026 Primary Function: Responsible for overseeing and coordinating the daily activities and duties of Victim Specialists at various locations, particularly Districts 2 (Skokie), 3 (Rolling Meadows), 4 (Maywood), and 5 (Bridgeview) courthouses. The Supervisor functions as a part of the Victim Services Bureau leadership team, consulting with ASA Supervisors, Investigations, and Office Managers as needed. The Supervisor ensures that staff fully comply with all statutory notification requirements and uphold victims’ rights. The Supervisor maintains a thorough understanding of the Victim Specialist role to provide effective guidance, coaching, and support to staff. Physical Requirements: Light Work: The position requires the ability to stand or walk frequently, often for extended periods. You may need to lift, carry, push, or pull objects weighing up to 20 pounds regularly, and occasionally heavier items. The job may also involve a significant amount of walking or standing relative to sedentary roles. Duties and Responsibilities : Oversee daily operations with Victim Specialists, including interactions with ASAs, victims, witnesses, court personnel, and other partners. Provide and coordinate onboarding training for new staff and ongoing professional development to current staff. Serve as a liaison between victims and witnesses and the State’s Attorney’s Office. Ensure accurate and current case records; enforce all policies related to CCSAO database usage, Victim Specialist case management expectations, and record retention; conduct regular case audits. Enforce performance and conduct standards, including issuing corrective or disciplinary action when appropriate. Track staff grant-related work and provide required reporting to the Deputy Bureau Chief, Bureau Chief, and Programs and Development Division, as needed. Hold regular team meetings and participate in scheduled managerial meetings. Assign caseloads and responsibilities equitably among staff. Build and maintain a network of community-based advocates, government agencies, and partner organizations to expand referral options for victims; promote effective interagency cooperation with service referrals. Resolve court-related issues arising from victims’ or witnesses’ interactions with the court system; assist with courtroom specialist duties during staff shortages, as needed. Identify crisis situations and provide in-person crisis intervention and referrals Present to community organizations on victim services, the role of the Victim Specialist, and the CCSAO’s Victim Service Bureau. Maintains strict confidentiality of sensitive information. Adaptable to work a flexible schedule based on the needs of the team Perform other duties and responsibilities as assigned Qualifications: Required: The candidate must hold a bachelor’s degree in a relevant program (sociology, psychology, women’s studies or related field). In lieu of a bachelor’s degree, five (5) or more years of relevant experience may be substituted. The candidate must be an empathetic listener with knowledge of the rights of victims as defined by state and national law and trauma-informed care. Candidate must have experience working with crime victims and proficiency in protective orders. The candidate must be able to work flexible hours and ability to travel to other courthouse locations, as needed. Proficiency in Microsoft 365 applications. Candidate must be able to work independently, multi-task, and have ability to demonstrate cultural competency. The candidate must have excellent grammar, organizational, and communication skills both oral and written. Preferred: Prior management or leadership experience. Experience collaborating with community-based service providers. Knowledge of CCSAO databases EEO Message: The Cook County State’s Attorney’s Office (CCSAO) is an equal opportunity employer, which seeks to recruit, develop, and retain the most talented people from a diverse candidate pool. The CCSAO does not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, sexual orientation, gender identity, gender expression, and any other characteristic protected by federal, state, or local law. Upon request, the CCSAO will provide reasonable accommodation for qualified individuals due to a disability or pregnancy. The EEOP report can be found on our website at We are dedicated to ensuring fair treatment for all and fostering a diverse, professional, respectful workplace that reflects the communities of Cook County. #J-18808-Ljbffr Cook County State's Attorney